Veritan ES2735G stops working after sometime especially while playing video in browser and Zoom chat

AshKal
AshKal Member Posts: 39 Die Hard WiFi Icon
  1. Win-11 PC automatically stops after some use especially while playing video in browser and Playing Zoom chat. Have seen CPU temp reach above 70C.in BIO stopped automatic stopping upon CPU temp but same problem persists. After restarting sometimes BSOD: system thread exception not handled. Error:fvevol.sys. In Winows stopped automatic shut down
  2. upon powering starts,stops and starts even after C-drive M.2 PCIe is dynamic mode.( this issue not so important, can be ignored)

Win 11, Intel core i5-9400, Dual HDD; M.2 nVME 250GB memory+cooler(dynamic C drive, OS) and 1TB HDD(OS not in use) , GPU: nVidia GTX1650 AMP 4GB, PSU: FSP500-20TGBAB.

[Edited the thread to add issue detail]

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder

    Is it always the same .sys causing the crash or does it change from time to time? If the same one, a system refresh may solve it

  • billsey
    billsey ACE Posts: 34,645 Trailblazer

    fvevol.sys is associated with Bitlocker encryption. Do you have encryption enabled? If you are not using it you might just want to try fully disabling it so that module doesn't get loaded.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • AshKal
    AshKal Member Posts: 39 Die Hard WiFi Icon

    Always same .....sys error. whenever BSOD comes.

    Naturally windows 11 compatible.

  • AshKal
    AshKal Member Posts: 39 Die Hard WiFi Icon

    Bit locker encryption cannot be accessed/option by/in Control panel in Win 11.

    By CMD it only shows for HDD not for M.2 nVME "C" drive. No Bit locker encryption.

    after cmd scan repair status is same.

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder

    Hmm, it feels like a broken windows install if its always the same.sys file which is complaing , its probably got corrupt somehow. You could try the "refresh this pc" option but that will remove all the stuff from the device

  • billsey
    billsey ACE Posts: 34,645 Trailblazer

    In Windows 11 Home Bitlocker is called Device Encryption instead, though it is scaled down a bit. Look in Settings; Privacy & Security; Device Encryption and disable that. It should stop that driver from loading in the first place.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.