Veritan ES2735G stops working after sometime especially while playing video in browser and Zoom chat

AshKal · 2022-12-30T02:17:45+00:00

* Win-11 PC automatically stops after some use especially while playing video in browser and Playing Zoom chat. Have seen CPU temp reach above 70C.in BIO stopped automatic stopping upon CPU temp but same problem persists. After restarting sometimes BSOD: system thread exception not handled. Error:fvevol.sys. In Winows…

AshKal

Win-11 PC automatically stops after some use especially while playing video in browser and Playing Zoom chat. Have seen CPU temp reach above 70C.in BIO stopped automatic stopping upon CPU temp but same problem persists. After restarting sometimes BSOD: system thread exception not handled. Error:fvevol.sys. In Winows stopped automatic shut down
upon powering starts,stops and starts even after C-drive M.2 PCIe is dynamic mode.( this issue not so important, can be ignored)

Win 11, Intel core i5-9400, Dual HDD; M.2 nVME 250GB memory+cooler(dynamic C drive, OS) and 1TB HDD(OS not in use) , GPU: nVidia GTX1650 AMP 4GB, PSU: FSP500-20TGBAB.

[Edited the thread to add issue detail]

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Leostat

Is it always the same .sys causing the crash or does it change from time to time? If the same one, a system refresh may solve it

billsey

fvevol.sys is associated with Bitlocker encryption. Do you have encryption enabled? If you are not using it you might just want to try fully disabling it so that module doesn't get loaded.

AshKal

https://community.acer.com/en/discussion/comment/1170319#Comment_1170319

Always same .....sys error. whenever BSOD comes.

Naturally windows 11 compatible.

AshKal

https://community.acer.com/en/discussion/comment/1170453#Comment_1170453

Bit locker encryption cannot be accessed/option by/in Control panel in Win 11.

By CMD it only shows for HDD not for M.2 nVME "C" drive. No Bit locker encryption.

after cmd scan repair status is same.

Leostat

Hmm, it feels like a broken windows install if its always the same.sys file which is complaing , its probably got corrupt somehow. You could try the "refresh this pc" option but that will remove all the stuff from the device

billsey

In Windows 11 Home Bitlocker is called Device Encryption instead, though it is scaled down a bit. Look in Settings; Privacy & Security; Device Encryption and disable that. It should stop that driver from loading in the first place.

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