No sound after update windows 10 in Predator PH 315-53 I don't know how to fix it

Ezio81
Ezio81 Member Posts: 6

Tinkerer

edited December 2022 in Predator Laptops

I have an acer predator PH 315-53-72T7

i recently update windows 10 and the sound just stop working. I Downloaded Realtek drivers from acer predator support and tryed to update realtek drivers but windows says that i have the best version of realtek drivers installed already. So i dont kwno how to fix it. The spekers are fine becouse the sound works in linux. 

Anyone had the same issue and fixed it? thx

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,165 Trailblazer

    Have a look at Device Manager >Sound video and game controllers as there are allot of sound drivers that are incorporated in these laptops like Intel, NVidia and Realtek that affect sound output.

    What I would do is refresh all these drivers by going to Device Manager >Sound video and game controllers and right click each driver by going to Properties >Drivers >Update drivers >Browse my computer for drivers >Let me pick from a list of available drivers on my computer and use the OEM drivers that are there as this will reinstall these drivers and make your sound work

  • Ezio81
    Ezio81 Member Posts: 6

    Tinkerer

    It didn't work for me, I disabled the non-Realtek outputs and I did several tests but I couldn't fix it. Any more specific advice?

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon

    Uninstall your current Realtek Audio driver from Control Panel and reboot. Then install the one from Acer Support page for your model and check.

    Trying to do my best here - Your happy Predator owner =)!
  • Is there any problem driver in device manager?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)