My Acer F15 F5-573G-57BB boot time used to be 5 seconds and it now takes 10 minutes

PaulR7693
PaulR7693 Member Posts: 5

Tinkerer

edited December 2022 in Aspire Laptops

I have a 2017 Acer F15 (F5-573G-57BB) with the system on an SSD.

Everything was working fine and with startup being really quick as the system is on SSD. Data is on another hard drive.

I came to start it up and initially it flashes on with the Acer Logo before going to a black screen. I have to then turn it off and back on again and the Acer logo appears with the whirly dots. This goes on for 10 minutes before I am then able to log on. Once logged on everything is fine.

I tried the start up repair tool but it says it cant repair it. I have tried all the fixes online, clearing storage, disk clean sf scans etc etc but cant seem to stop this very long start up. I find that my restore points aren't enabled so I cant go back to when it was okay.

I have a recovery USB that I made when I bought the laptop but can I just repair the start up without recovering the computer from scratch and going back to factory setting?.

 [Edited the thread to add model name to the title]

Answers

  • @PaulR7693


    First of all, we need to determine whether it is a hardware or software issue.


    Kindly follow the steps given below


    Try windows + r - on the run window - type msconfig - click ok  

    click on services

    check - hide all microsoft services 

    click on disable all

    click on startup 

    disable all the startup items 

    click on apply - ok - restart the computer.   Loading process will be very fast now..


    Note: You can always enable the services and startup items later or set it to normal startup from selective startup later on the General tab  


    If it is still not working please follow the steps given below:


    Try windows + r - on the run window - type appwiz.cpl - click ok  

    it will show you the list of programs

    remove all the unwanted third party programs. 

    Please don’t remove any drivers.  

    If you are not sure , please don’t remove it.  


    Try windows + r - on the run window type temp - click ok - it will show you the bunch of files - try ctrl + a - select all files - press the shift key and click on delete files 


    Try windows + r - on the run window type %temp% - click ok - It will show you the bunch of files - try ctrl + a - select all files - press the shift key and click on delete files 


    If you are not able to remove some files - click on skip and then click click on continue.. 



    Try windows + r - on the run window - type cleanmgr - click ok

    click on all the boxes except recycle bin and thumnail

    Delete the items which are checked 


    Try windows x - on the menu - chose command prompt admin or power shell admin 

    click on yes 

    on the blue or black window type sfc /scannow 

    It will be running till 100 %


    Try to do a chrome reset 

    open chrome

    click on three dots on top right corner 

    click on settings

    Scroll down - go to advanced

    click on restore setting to default

    you will see reset settings - cancel

    click on reset settings 

    Open chrome 

    it will work faster now


    If it is still not working then we have to do a refresh and reset


    click on start - settings - update and security - recovery - reset this pc - get started 


    or 


    on start - type here to search - type reset this pc - click on reset this pc on the top - click on get started 


    It will show you keep my files and remove everything

    chose keep my files 

    chose the account - type the password - click on local reinstall - click on reset 

    It will be in progress.. 

    login to computer and start using the computer. 

    If it is still not working 


    click on start - settings - update and security - recovery - reset this pc - get started 

    chose remove everything 

    click on local reinstall - just remove my files - click on reset

    It will be in progress


    Note:


    If you do refresh ( keep my files ) - all your personal files like pictures, music , documents , videos will still be intact.  Only the applications will be lost


    If you do reset ( remove everything ) - you are doing a factory default.  It will become like a day one computer.  It will wipe out everything and take your computer to day one like a new computer. 



    You can also do the recovery in an alternative way..



    There are two alt keys on the keyboard. If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar. The alt key on the right side will be looking like alt, alt gr or alt car. Turn off the computer. Hold the alt key on the left and tap f10 continuously.  It will go to repair mode. It will show you chose an option, continue, troubleshoot.  If it is not going to repair mode, turn off the computer. Turn on the computer. Hold the right alt key ( alt gr or alt car or alt ) and then tap f10 continuously. It will go to chose an option continue and troubleshoot..


    It will show you chose an option, continue, troubleshoot

    Go to troubleshoot - click on reset this pc

    click on keep my files ( only applications will be lost )  chose your account and type your password  - click on local reinstall - click on reset

    It will be in progress 


    If the keep my files option is not working 


    Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – just remove my files – click on reset 

    It will reinstall windows. 


    If the just remove my files is not working.. 


    Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – Fully clean the drive – click on reset 

    It will reinstall windows. 


    Note: You can also go to chose an option , continue , troubleshoot by holding the alt key + tapping f10 or alt gr + tapping f10 on the keyboard while turning on the computer.  Once you see the troubleshoot option, you can stop tapping the f10 and stop holding the alt key.  Then you can try the keep my files and remove everything ( just remove by files and fully clean the drive ) by following the steps which was mentioned above. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • PaulR7693
    PaulR7693 Member Posts: 5

    Tinkerer

    I did the first bit as shown below....


    Try windows + r - on the run window - type msconfig - click ok  

    click on services

    check - hide all microsoft services 

    click on disable all

    click on startup 

    disable all the startup items 

    click on apply - ok - restart the computer.   Loading process will be very fast now..


    However, the startup wasn't fast at all, after 20 minutes of the whirly dots I turned it off and back on again, and it just won't start now. I just have the whirly dots and the Acer logo but it doesn't take me to the log in screen anymore. I only followed the above but something must now be turned off that enabled it to start.

    How can I get it back?

  • wascas
    wascas Member Posts: 1,240 Overclocked Contributor WiFi Icon

    Check the health of your HDD/SSD with CrystalDiskInfo.

  • PaulR7693
    PaulR7693 Member Posts: 5

    Tinkerer

    All resolved now...

    Having been unable to log on, I had to go down the route of resetting Windows through the recovery facility at start up.

    Chose to keep all my files and folders, even though I had backed them up on an external drive before getting locked out.

    Windows got reloaded and when it was finished I was surprised to see everything as it had been on my account. All my programs, office and email unaffected. Shut down and start up now working normal, taking seconds rather than over 10 minutes.

    Quite relieved, and I had started thinking I would be buying a new laptop.

    Thanks for the suggestions.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Have seen Windows get hung up on a second drive, flash drive, or SD card. If have any, try removing.