AN515-55 CAMERA NOT FOUND "Get help" but the troubleshooting does not work

Janyssa
Janyssa Member Posts: 1 New User
edited December 2022 in Nitro Gaming
Every time I open my camera, it's not working. :( The system will reply: Windows Camera App error code 0xA00F4244
I tried reaching out the "Get help" but the troubleshooting does not work. Please HELP :(

[Edited the thread to add issue detail] 

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Janyssa,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. 
  • NatoBlxze
    NatoBlxze Member Posts: 2 New User

    Im having the same issue