Not able to get 1080 or 4k in amazon prime Neither same on Netflix in Nitro VG280K What should I do?

Rakhee
Rakhee Member Posts: 5 New User
edited December 2022 in Monitors

Hi

I have Nitro VG280K minitor. The monitor is 4k and HDR enabled. However, I cannot get full HD or 4k in the prime video. Neither is the same on Netflix.

What should I do? Why am I not getting at least HD on a 4k monitor?

Attached are the tech specs of the monitor

[Edited the thread to add the issue detail]




Answers

  • JackE
    JackE ACE Posts: 44,894 Trailblazer

    The monitor is only displaying the signal input it's getting from the PC's GPU signal output.

    1. What is your PC. A laptop? A desktop? A homebuilt?
    2. What is the GPU?
    3. Are you using its HDMI or DisplayPort signal output if both are available?

    Jack E/NJ

  • Rakhee
    Rakhee Member Posts: 5 New User

    I am using MacBook Air M1 2021. I am not sure about GpU . I guess mac air M12021 is capale

    I have hdmi to hdmi cable. Used it . It's hdmi 2.2 cable which is capable.of carrying 4k@60 hz


    I also have hdmi to type c. Which does 4k @60 hz.

    I am getting 4k in YouTube.

    I am using hdmi port only. Not using display port.