wifi dropout

johnmail
johnmail Member Posts: 4 New User

Hi can anyone help i have an Acer 5733 on Bt Internet using firefox and bitdenender security my problem is i keep loosing internet connection while watching Youtube or downloading with Utorrent after resetting my router works again for a while i have checked my drivers all up to date any ideas thanks in advance

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    How frequently are you losing connection?

    Are you getting any error messages?

     

    If you turn off BitDefender and are not using a ***** program, does this occur?

  • johnmail
    johnmail Member Posts: 4 New User

    Hi Tommy thanks for your reply

    Sometimes i experience dropout 2 or 3 times a night sometimes not for a week. I have not tried disconnecting bitdefender

    Regards Johnmail

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Intermittant issues with an internet connection could result from any number of things.

     

    I would ask that you monitor when it occurs and see what you have running on this and other devices connected to the router.

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