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Hello guys, the windows key of my acer nitro 5 an515-45 model number laptop does not work optimized. After using it for a long time, it gets crazy and works as a play stop button. This problem is caused even though the windows and menu key option are turned on in Nitrosense. Lastly i use 21h2 version of windows 10 pro 64bit. I would appreciate if you could solve my problem, thank you.
FAQ & Answers
Hi,
Go to Device Manager, expand Keyboards, right click Standard PS/2 keyboard and select Propertes, move to Driver Tab and uninstall Driver, reboot and let Windows install the driver.
Acer Predator PT516-51s Performance Results - UserBenchmark
If you're talking about this button, I've tried it before and the problem has occurred again.
Yes, that's correct, OK, let us try something else, go to Acer Support site and download Quick Access Application and save it on the Desktop, the uninstall current installation of Acer Quick Access Application through Control panel, Programs, Programs anfeatures, reboot and install downloaded Application.
Acer Predator PT516-51s Performance Results - UserBenchmark
Thank you for your help, but this application was not installed before. I just uploaded it thanks to you.
You are welcome 🙂
Acer Predator PT516-51s Performance Results - UserBenchmark
Dude, that wasn't the solution for the windows key problem and now because I downloaded this application, every time I pressed capslock and numlock, the screen also started to display images. It close when i close Quick access from the task manager. :,)
@yakupbykk
Quick Access will help you to see the display indicator when you press the num lock and caps lock. If you dont like it you have to unisntall the Quick access applicaiton.
Regarding your keyboard issue please follow the steps given below
Sometimes a simple system restore will fix the issue..
Try windows x
click on power shell admin or command prompt admin
type rstrui
chose an earlier date on which your computer was working fine
click on next, finish, yes
It will restore your computer to an earlier date
if you get an message - system restore not completed - click on close
It will show you all the icons..
Try and check whether it is working now ..
Click on "Like" if you find my answer useful
Click on "Yes" if it answers your question.
Please click YES if I answered your question
★★ WILLIAM - MRK ★★
@yakupbykk
Regarding keyboard issue..
Try windows x
go to device manager
expand keyboard
right click on keyboard driver - uninstall
Restart the computer
It should work fine..
If it is still not working then we have to do a refresh and reset
click on start - settings - update and security - recovery - reset this pc - get started
or
on start - type here to search - type reset this pc - click on reset this pc on the top - click on get started
It will show you keep my files and remove everything
chose keep my files
chose the account - type the password - click on local reinstall - click on reset
It will be in progress..
login to computer and start using the computer.
If it is still not working
click on start - settings - update and security - recovery - reset this pc - get started
chose remove everything
click on local reinstall - just remove my files - click on reset
It will be in progress
Note:
If you do refresh ( keep my files ) - all your personal files like pictures, music , documents , videos will still be intact. Only the applications will be lost
If you do reset ( remove everything ) - you are doing a factory default. It will become like a day one computer. It will wipe out everything and take your computer to day one like a new computer.
You can also do the recovery in an alternative way..
There are two alt keys on the keyboard. If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar. The alt key on the right side will be looking like alt, alt gr or alt car. Turn off the computer. Hold the alt key on the left and tap f10 continuously. It will go to repair mode. It will show you chose an option, continue, troubleshoot. If it is not going to repair mode, turn off the computer. Turn on the computer. Hold the right alt key ( alt gr or alt car or alt ) and then tap f10 continuously. It will go to chose an option continue and troubleshoot..
It will show you chose an option, continue, troubleshoot
Go to troubleshoot - click on reset this pc
click on keep my files ( only applications will be lost ) chose your account and type your password - click on local reinstall - click on reset
It will be in progress
If the keep my files option is not working
Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – just remove my files – click on reset
It will reinstall windows.
If the just remove my files is not working..
Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – Fully clean the drive – click on reset
It will reinstall windows.
Note: You can also go to chose an option , continue , troubleshoot by holding the alt key + tapping f10 or alt gr + tapping f10 on the keyboard while turning on the computer. Once you see the troubleshoot option, you can stop tapping the f10 and stop holding the alt key. Then you can try the keep my files and remove everything ( just remove by files and fully clean the drive ) by following the steps which was mentioned above.
Click on "Like" if you find my answer useful
Click on "Yes" if it answers your question.
Please click YES if I answered your question
★★ WILLIAM - MRK ★★
Ok, try the solution posted by @William_mk2
Acer Predator PT516-51s Performance Results - UserBenchmark
Does the same problem occur after uninstalling nitro sense?
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