Laptop power plug badly designed, can it be fixed in Acer Predator Gaming Laptop PH317-55-743T?

Gopblin
Gopblin Member Posts: 3 New User
edited November 2022 in Predator Laptops

So I bought the following: Acer Predator Gaming Laptop 17.3" QHD 165Hz i7-11800H 32GB RAM 1TB SSD RTX 3070.

The laptop is great in most respects. However there is one design flaw that screws everything over: The power port is in the back, sticks straight out (i.e. back of laptop and plug form a T shape), and the connection isn't snug at all.

This means that setting the laptop on anything other than a flat table (say, on a soft couch, knees, etc) puts sideways pressure on the power connection, and moving the laptop at all leads to the plug falling out. At this point I've had the laptop for two months and already the power port has been harassed so much (with relatively moderate use) that it barely maintains connection and only at specific plug angle. I've tried bending back the connectors inside the port but it doesn't do much.

Are there any sort of adapters/solutions that might help here? Otherwise I'm afraid the laptop will need to be turned into a desktop while it maintains power connection at all. I guess I can also take it to a laptop repair place in town but unless they can replace it to a different power port/supply I'm not sure they would provide anything more than a temporary fix.

I'm thinking of various Wile E. Coyote solutions such as wrapping tape around parts of the connector to make it fit more snugly, adding some sort of magnet retainer, or even superglue the plug in place, but all of these seem like they would make the issues worse rather than better.

 [Edited the thread to add model name to the title]

Answers

  • Hi! What is the computer model? Example AN515-55-5890.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Gopblin
    Gopblin Member Posts: 3 New User

    I'm at work currently so can't look at the physical laptop, but my purchase email says MPN is NH.QB7AA.002, product model PH317-55-743T, which I think means its this one:


  • The dcin jack connector is unfortunately soldered on the motherboard. Which would make a possible correction difficult. Now, when you plug the power adapter into the dcin jack, do you hear two clicks?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Gopblin
    Gopblin Member Posts: 3 New User

    No, I don't really hear any clicks. Am I supposed to? Thank you!

  • Check this information:


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)