Battery won't fully Charge while it was 80% is turned off in Aspire 5 A515-46-R3UB

Airdaddy
Airdaddy Member Posts: 5

Tinkerer

edited November 2022 in Aspire Laptops

I have an Aspire 5, only 9 months old. The battery will only charge to 80%, also battery will loose charge when turned off? Charged yesterday to 80%, turned on, sitting at 71%???? This may be a coincidence, but this all started when I downloaded latest version 22H2??? Any ideas? Thanks

[Edited the thread to add model name to the title and issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,515 Trailblazer

    Seeing that you didn't tell us what Aspire 5 model laptop you have? Do a "Battery Reset" by either inserting a paper pin into the hole to reset the device underneath the laptop or holding the power button for 10 sec, whichever you have?

    The you need to do a battery recycle by using the laptop until it turns off completely, then recharge the battery fully, do this a few times so thatthe battery regenerates, these symptoms mainly happen when you use your laptop plugged into mains power and the battery never discharges and is recharged or the battery that you have is a faulty battery or its an eBay, Amazon etc recycled battery.

  • Airdaddy
    Airdaddy Member Posts: 5

    Tinkerer

    Sorry about the omission, Laptop is a A515-46-R3UB, built 1/3/2021

  • rickscomputer1
    rickscomputer1 Member Posts: 1 New User

    i have the same problem .my a525-46-r3ub is about that old . first acer i bought new and i want to like it .

    but i have nad a few werd problems.i updraded my win 11 and i had issues with the finger print reader asking for my ms pin but it didnt have a way to recieve it so i couldnt log on .i reseet it twice to hopely get that fixed and i think it has fixxed itselt . i been waiting for the battery to charge past 80 but

    it never had , so we need to get that fixed , whatt if we need that full charge to last somewhere with no power so ithink this can be fixed and im going make changes in the ps setting , i will follow this and pass any new info

  • Puraw
    Puraw ACE, Member Posts: 14,154 Trailblazer

    Do you have any 3rd party Battery Monitors/threshold limiters installed like Acer Care, Battery Limiter, etc. Disables those or even better uninstall all these apps as they keep operating at the background even when disabled. I have not experienced with my Aspire5, or heard from peers, about Battery Charging issues after upgrading to 22H2 but found a thread with this topic on MS Answers forum (a GPU card issue is suggested):

    https://answers.microsoft.com/en-us/windows/forum/all/windows-11-22h2-causing-major-battery-and/aa7d0b8f-7198-405f-b70b-2fa8d050bf79