Acer Aspire 7 A715 Faulty NVIDIA driver - Display is laggy and sometimes flickers

spalmedina
spalmedina Member Posts: 10

Tinkerer

edited November 2022 in Aspire Laptops

Hi guys I have an HP Victus 16 laptop and my sister bought an Acer Aspire 7. Both have Nvidia 3050 Ti.

Why do we have different "Device Type"? (Seen on Dxdiag)

Victus 16: Full Display Device

Aspire 7: Render Only

Also, the Aspire 7's display is laggy and sometimes flickers (when in certain games). Aspire 7 only has 60 hz but when I try to lower mine to 60hz, it isn't as laggy as the Aspire.

I've tried manually reinstalling the Nvidia driver. Also note that the driver download via GeForce Experience always fail on the Aspire 7 but not on my Victus 16.

[Edited the thread to update topic issue]

Answers

  • JackE
    JackE ACE Posts: 44,871 Trailblazer

    >>>I've tried manually reinstalling the Nvidia driver.>>>

    Is this the Acer OEM nvidia 3050ti driver from the Acer download site or the Nvidia generic 3050ti driver from the nvidia download site. They are NOT the same for the proprietary Acer mainboard.

    Jack E/NJ

  • spalmedina
    spalmedina Member Posts: 10

    Tinkerer

    edited November 2022

    At first setup, we just let Windows update everything.

    It was not working properly I think because it wasn't the same quality as my HP laptop so I uninstalled the driver via Device Manager, updated it thru Windows Update and installed the new one from NVIDIA's site. Both my HP and my sister's Acer laptops have the latest NVIDIA driver now.

    Should I uninstall it again and download the one listed on Acer's website?

    Oh and also, what do you mean by they are not the same?

  • JackE
    JackE ACE Posts: 44,871 Trailblazer

    >>>Should I uninstall it again and download the one listed on Acer's website?>>>>Oh and also, what do you mean by they are not the same?>>>


    Yes. Go to this link, Enter your machine's full model number (for example A715-54G). Download the latest OEM 3050 driver.

    As for files not being the same, the Acer OEM driver is meant for the 3050 chip as installed within the Acer OEM mainboard hardware environment. The driver is not meant for the same chip installed on another manufacturer's OEM mainboard. The drivers are different because the mainboard environments are different. Furthermore, the factory OEM WIN system library files that these drivers also rely on are often different from different manufacturers.

    Jack E/NJ

  • spalmedina
    spalmedina Member Posts: 10

    Tinkerer

    Thanks for the reply! I just done it but I think it's still isn't fixed. It still lags :(( To convince that it's wasn't just the laptop's full performance, I watched gameplay tests on YouTube and theirs was actually really fast, just like on my HP. What seems to be the problem here?


    Appreciate your help so far!

  • JackE
    JackE ACE Posts: 44,871 Trailblazer

    If it was mine, I'd probably do a full erase everything factory OEM reset but disconnected from the internet so no updates could sneak in there from the factory setup. Then open Control Panel restore point app, and enable System Protection which is often disabled by default. Then re-connect to the internet and start testing 'certain games' again. They'll probably work OK at first. Then start lagging again. At which point you check Control Panel's restore point app to identify and reverse the automatic update that might've caused the issue.

    Jack E/NJ

  • spalmedina
    spalmedina Member Posts: 10

    Tinkerer

    That was our last resort and might do it. Thanks for the help! I'll update here if everything goes well.

  • StevenGen
    StevenGen ACE Posts: 12,080 Trailblazer

    Uninstall all NVidia drivers with DUU (follow their guide of the offline uninstall) and then install the latest NVidia driver and use the GeForce Experience settings for your games. That should fix your problems also run the latest Win-11 22H2 and all its updates and the intel driver scan.

  • spalmedina
    spalmedina Member Posts: 10

    Tinkerer

    We tried uninstalling the display driver and restarted but it always fails starting Windows. When I tried booting into safe mode, the screen is flickering every second. I'll try this, thanks!!!

    22H2 isn't available yet on the Aspire 7. It says it is on Safeguard Hold. I am using AMD and the chipset are on the latest driver available :)