switft 5 detach keyboard version. Suddenly Keyboard stopped function

Spectri
Spectri Member Posts: 8

Tinkerer

edited November 2022 in Swift and Spin Series

Hi,

I am using switft 5 detach keyboard version. Suddenly my keyboard unable to type any key.

Was this due to windows update? or the setting need to reset?

What should I do as right now unable to type any key? use a external keyboard to check for setting?


Thank you

[Edited the thread to add issue detail]

Answers

  • @Spectri


    Sometimes a simple system restore will fix the issue.. 


    Try windows x

    click on power shell admin or command prompt admin 

    type rstrui

    chose an earlier date on which your computer was working fine  

    click on next, finish, yes

    It will restore your computer to an earlier date 

    if you get an message - system restore not completed - click on close 

    It will show you all the icons..

    Try and check whether it is working now ..


    If it is still not working...


    Try to detach and attach it again. If it is not inserted or attached properly then keyboard will not working.


    Try windows x 

    go to device manager 

    expand keyboard 

    right click on keyboard driver - uninstall 

    Restart the computer 


    It should work fine.. 

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  • billsey
    billsey ACE Posts: 34,624 Trailblazer

    Which Swift 5 model do you have? There have been a lot of different ones over the years. It should be something like SF5xx-xxx-xxxx and the full model number is usually on the same sticker as your serial number. You say 'detached keyboard version', are you sure it's a Swift? There were Switch models that had a detachable keyboard, but not any Swift models that I'm aware of. With the Switch models that type of issue is usually caused by gunk in the channel the keyboard snaps into and cleaning it so you can get good contact to the pogo pins is all that's needed.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Spectri
    Spectri Member Posts: 8

    Tinkerer

  • Spectri
    Spectri Member Posts: 8

    Tinkerer

    Hi,


    Thanks for your help, one question. If I am doing a restore in system back to year of 2018, will it impact or corrupt my system? Since there are so many update over the year in Windows 10.


    Thank you

  • billsey
    billsey ACE Posts: 34,624 Trailblazer

    We can't really give much more help without knowing what machine you have... So many features are specific to a model.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.