Why my touchpad didn't appear on device managerA314-22?

juninjun
juninjun Member Posts: 4 New User
edited October 2022 in Aspire Laptops

Hey. Can anyone help me with this problem? At first i checked on Device Manager and turns out it didn't have driver for my touchpad. So i download the driver on acer support. I already install it, but still didn't work. I checked again on Device Manager and yep the Device Manager didn't add the driver. I'm so confused right now. Thanks.

[Edited the title to add model name ]

Answers

  • Jack22
    Jack22 ACE Posts: 4,075 Pathfinder

    @juninjun

    Could you please mention the model number.

    If the touch pad not working try pressing the F7 key one time and check. You can also try pressing FN+F7 one time and check whether its working or not.

    Click on 'Yes' if the comment answers your question!
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  • juninjun
    juninjun Member Posts: 4 New User

    Oh it's A314-22 and i already test on F7 it's normal. But the gesture like 2 fingers or 3 fingers, i still can't do that.

  • Can you tell me the bios version?


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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  • @juninjun


    Try fn + f6 or f6 alone or fn + f7 or f7 alone on keyboard to disable and enable the touchpad. 


    Please look at the key f6 and f7 key on keyboard .  You can see the hand symbol with fingers .  That denotes the touchpad function key.  On some models it will be on f6 and some models it will be on f7.  So we need to use the right key depending upon the laptop model .  If fn + f7 is not working then we have to use f7 alone to make it to work.   


    On some old laptop models there will be a separate button right next to touch pad area which is below the space bar. It is used to turn on and off the touch pad. On some old models it will be right next to power button.  On all new models, f7 key is used to enable and disable the touch pad. 


    If you would like to disable and enable the touchpad, please press and hold fn key on the keyboard and then press f6 or f7 once.  If the touchpad is not getting disabled you can either press f6 alone or f7 alone without holding the fn key.   It is used to enable or disable the touchpad..   


    After disabling and enabling the touchpad check how it is working.. 



    If it is still not working 

    Go to support.acer.com 

    chose your country 

    type snid or chose your model 

    go to drivers - Install the i/o drivers first and then install the touch pad driver 


    It should work fine.

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  • Press f2 before the Acer logo to access the bios. Then send a photo of this information:


    When you go into the bios and press ctrl+s on the main tab, an option called TOUCHPAD?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • juninjun
    juninjun Member Posts: 4 New User

    hii, sorry the information that i give you before was wrong😓 that bios my other laptop.


    the bios for this problem is V1.19.

    thanks.

  • ragsak28
    ragsak28 Ally Posts: 677

    Hi @juninjun


    You can try to do a reset to check if that makes any difference.



    Check the above link to do a reset.


    NOTE: Make sure to backup all the data before the reset.


    Hope it will help you in some way.

  • What happens when you press fn+f5?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)