Acer Nitro 5 1tb hard-drive randomly disappeared

Toeknee2
Toeknee2 Member Posts: 1 New User

I start up my laptop one day to see my drive D: is completely gone from my laptop. I’ve tried many solutions but it still doesn’t show up in BIOS. Please help!

Answers

  • CGG
    CGG Member Posts: 9

    Tinkerer

    I'm going to assume that you had not messed with your bios prior to the failed detection of your hard drive, and that probably means that the SATA connection with the hard drive has come loose either at the hard drive or at the cable connection on the main board.

    Open up your casing and disconnect then reconnect the SATA cabling at the hard drive and the main board, this usually solves the problem.I


    If that doesn't fix your problem, remove the hard drive and connect it to another system and see if it is detected by the other system, if it isn't then the problem is with the hard drive, if it is detected by the other system then there is a problem with the SATA cable, your bios config, or a component on your main board.

  • @Toeknee2


    I am really sorry for the inconvenience..  Let us do the basic steps first..


    Doing the power drain and bios defaults will really help. Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.  Hold the power button for 1 minute. After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.


    Connect all the cables back and restart the computer.  


    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.  

     

    It should work fine.. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • @Toeknee2


    If it is still not working..


    Sometimes a simple system restore will fix the issue.. 


    Try windows x

    click on power shell admin or command prompt admin 

    type rstrui

    chose an earlier date on which your computer was working fine  

    click on next, finish, yes

    It will restore your computer to an earlier date 

    if you get an message - system restore not completed - click on close 

    It will show you all the icons..


    Try and check whether it is working now ..


    Kindly go through the details from the link given below



    https://www.cbackup.com/articles/local-disk-d-missing-5740.html


    https://www.ubackup.com/data-recovery-disk/how-to-restore-d-drive-in-windows-10-1220.html


    https://answers.microsoft.com/en-us/windows/forum/all/my-d-drive-is-missing/e14d5977-1758-464b-a2df-5b8b0611ccb6

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★