Yellowish tint on AN515-57-50AG after repair, is this normal?

zille
zille Member Posts: 4 New User
edited October 2022 in Nitro Gaming

Acer Service Center replaced my screen, now it has a yellow tint. It hurts my eyes and it kinda feels like a night light. When I turn on my night light in the settings, it doesn't change anything. I feel like they messed my pc up or there's something wrong since turning on or off the night light doesn't change anything (i don't see a visible difference unless I change the strength). It's an acer nitro 5 2022 with the rtx 3050ti. It's disappointing that it got repaired even before reaching a month old. just bought it last month btw


[Edited the title to add model name ]

Answers

  • Have you turned off night light and bluelightshield? What is the exact model? Example AN515-55-5890.

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  • zille
    zille Member Posts: 4 New User

    yes, night light is turned off, also the tint kinda looks like a night light, i prefer the bright whites that I had before acer replaced my screen :(((

    the model is AN515-57-50AG

  • Can you tell the display idhardware and bios version?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • zille
    zille Member Posts: 4 New User

    Hi, i brought it back to the acer service center and they were able to fix it, they said it was something like reconnecting the display wires. However my screen has gap between the plastic panel case and the screen display itself (probably because of opening the display), i feel like it has depreciated my laptop's worth, do u think I can ask for a relacement instead?

  • ragsak28
    ragsak28 Ally Posts: 677

    Hi @zille


    You can try to reinstall the display drivers to check if that makes any difference.



    NOTE: Make sure to reboot the laptop after uninstalling the driver.


    Hope it will help you in some way.

  • I'm not sure. Can you send a photo of the damage? The displays are glued with double-sided electrical tape.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
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    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)