Acer lcd 24z/B243HL - cable not connected & no signal

Spogi
Spogi Member Posts: 2 New User

Heyy everyone,

I've been ***** up the last 2 weeks for having a problem either with my monitor or my graphics card,

When I only connect the HDMI from my Graphics card "RX570.4GB" or my monitor "B243HL", the problem is when I connect them the screen keep saying "cable not connected" and then disappear then appears again and keepon this mode on and off very fast...

But when I connect it to the TV screen it connects normally and work fine, and when I tried to use another pc to the monitor it didn't work!

But when I use my VGA from the motherboard to the vga in the monitor, it worked absolutely fine, but it is from the motherboard as I said so the graphics card is not in duty this time its time now for the built in gpu which is the Intel UHD 😞 :(

Please guys any help, I been searching on forums and websites even the youtube and at the end I didn't find anyshit...

Answers

  • @Spogi


    If it is a software issue try the following the steps..


    Try windows x 

    go to device manager 

    expand display adapter

    right click on display driver - uninstall 

    Restart the computer 


    It should work fine.. 


    If it is still not working 

    Uninstall the display adapter from device manager  ( P.lease dont uninstall the intel as it is working fine )

    Don’t restart the computer. 

    Go to support.acer.com 

    chose your country 

    type snid or chose your model 

    go to drivers 

    Install the display driver 


    It should work fine.. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Spogi
    Spogi Member Posts: 2 New User

    Well, ammmm

    Idk what to say tbh, but u saved my freaking *****,

    Just I have last one more problem, now when I install the graphics card driver which is for the RX570 the pc monitor doesn't work and the graphics card keep turning off and on but when I connect it to the TV it works,

    Now the new difference is when I uninstall the RX570 driver the pc monitor works perfectly fine