Acer Display Widget says that monitor isn't supported since Windows 11 22H2 upgrade.

sblantipodi
sblantipodi Member Posts: 46 Die Hard WiFi Icon

as title.

Acer Display Widget always worked well here but since the last update of windows 11 it says that the monitor is not supported.


WTF?

Answers

  • William_mk2
    William_mk2 Ally Posts: 4,084
    edited September 2022

    @sblantipodi


    Please go to the website download and install the software


    Acer Display Widget

    https://www.acer.com/ac/en/IN/content/acer-display-widget

    Identify your Acer product and we will provide you with downloads, support articles and other online support resources that will help you get the most out of your Acer product.


    If it is still not working..


    Sometimes a simple system restore will fix the issue.. 


    Try windows x

    click on power shell admin or command prompt admin 

    type rstrui

    chose an earlier date on which your computer was working fine  

    click on next, finish, yes

    It will restore your computer to an earlier date 

    if you get an message - system restore not completed - click on close 

    It will show you all the icons..

    Try and check whether it is working now ..


    If it is still not working ..


    Try windows + r - run

    type appwiz.cpl

    It will show you the list of program

    Uninstall Acer Display Widget


    Please go to the website download and install the software



    It should work fine.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • sblantipodi
    sblantipodi Member Posts: 46 Die Hard WiFi Icon

    I have tried it, if I rever back to Windows 22H1 it works.

    If I then upgrade to the latest 22H2 it stops working and saying that the monitor is not supported.

  • William_mk2
    William_mk2 Ally Posts: 4,084

    @sblantipodi


    My suggestion is to revert back to Windows 22h1 and start using the Acer Display Widget.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • sblantipodi
    sblantipodi Member Posts: 46 Die Hard WiFi Icon

    thanks for the suggestion but not updating the OS due to an Acer Widget is not really reasonable for me.

    I think that Acer should fix it ASAP.

  • sblantipodi
    sblantipodi Member Posts: 46 Die Hard WiFi Icon

    I solved it by updating nvidia drivers O_o

  • friendtech
    friendtech Member Posts: 2 New User
    edited December 2022

    Hi, well it does not work for me in win 10 Windows 22H1  and today up to date. should i use a rollback driver for Nvidia drivers?

    This Screen is so abandoned and it`s not good. :(

    If Acer cant or Nvidia cant work together then maybe its better go to ASUS or ETC .


    this is the type of monitor that need to adjust settings 10 times a day. for different usage like Hdr and many settings must adjust pr game and due light or dark roms and more.

    so not having the widget is a pain and the controller stick on the monitor will probably be ruin due over usage!

    only positive here is that i get my stomach pushups every day while sitting the chair to bend the settings hhh
    


  • friendtech
    friendtech Member Posts: 2 New User
    edited December 2022

    SOLVED Set the OSD meny on the monitor. Osd/system DDC/CI ON if this is set to off the widget wont work. end of story. bad that the man did not just say that. clear than from Acer dont know how to respond . tpo tell him to revert to win 10? lacey and careless support on this page i can see and sorry to say it was a stupid idea to revert to win 10 due vs a setting in OSD.

    Maybe u have a customer support job for me there!i can support stuff better than this support page.

    Glad i could help anyone else google this later and read here.