Nitrosense not loadingAN517-41

Kourp
Kourp Member Posts: 4 New User
edited September 2022 in Nitro Gaming

My NitroSense stoped running and cant be open, i try to end task via taskmanager and reluanch vut nofing i have the logo and the animation poping off but the app never show up.

I try redownload it via this link ; https://www.acer.com/ac/en/US/content/support-product/8879?b=1

i tryed win 11 and win 10 apps but still nofing.

What can i do ?

Model Name: AN517-41






( Edited the title to add the model name )

Answers

  • Hi,

    Extract the downloaded zip file, open extracted folder, open Plugs folder, highlight your model name(AN517-41), right click and select Rename, rename it like "AN517-41-xxxx" where the x are the numbers you find at the base of the laptop or the box, reboot and try to install and see whether it helps.


  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Kourp
    Kourp Member Posts: 4 New User
    edited September 2022

    I tryed both sollution renaming the folder and the version send by googel drive no one worked. 😕

    When i rename the folder the setup say my pc dont is na avalable for this vertion,

    and for the google drive i use Win 10 so the Win 11 shouldnt work anyway.

  • Have you tried installing appxbundle?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • brummyfan2
    brummyfan2 ACE Posts: 28,724 Trailblazer
    edited September 2022

    Open extracted folder, open NitroSense V3.1, right click APPXBUNDLE file and select "Run as admin"

    This is only an example, your file may look different, all you have to look for is "APPXBUNDLE File".


  • Kourp
    Kourp Member Posts: 4 New User

    so i tryed it and when i press Run it does the same as luanching the app by the shotcut it runs it does the opening animation but nofing more

  • I suggest you try to reinstall windows, pressing alt+f10 before the acer logo.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)