Does acer give replacement keys for computers, specifically my w key for the AN515-54-55ZM

JONTON
JONTON Member Posts: 1 New User
edited September 2022 in Nitro Gaming
My w key has recently fallen off and so had the little rubber cap, no clue why, I take very good care of my computer. Weird thing though because my sister has the exact same thing for the exact same time as me, and she doesn’t really treat it well and her keys are fine








( Edited the title to add the model name )

Answers

  • Wivz_03
    Wivz_03 Member Posts: 7 New User
    I also need a replacement key, did you find a solution please?
  • StevenGen
    StevenGen ACE Posts: 12,487 Trailblazer
    JONTON said:
    My w key has recently fallen off and so had the little rubber cap, no clue why, I take very good care of my computer. Weird thing though because my sister has the exact same thing for the exact same time as me, and she doesn’t really treat it well and her keys are fine
    Firstly, when you say "My w key has recently fallen off and so had the little rubber cap" is that the keyboard key"? Is your Nitro 5 under warranty ? If it is then send it back to Acer Service to replace your keyboard, otherwise you can easily put the "W" key back and fix it yourself, if by saying "w key" you mean the top plastic cap portion of the "W" key on the keyboard? 
  • WoodDamianG
    WoodDamianG Member Posts: 1 New User
    edited September 2022

    both my sons have Nitro 5s and both have lost their W keys and both are out of warranty. Does Acer offer a repair service outside warranty? Or can you get hold of a UK spec keyboards as the little rubber cover has also come off on both


    model number AN515-54-55ZM

    tia

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)