Installed a new ram stick but Laptop is not recognizing it Acer Aspire E15 E5-572G-72M5 ?

Bbob563
Bbob563 Member Posts: 11

Tinkerer

edited September 2022 in Aspire Laptops

I tried installing a new 8 GB ram stick in my Acer Aspire E15 E5-572G-72M5 Laptop, but it's not recognizing the new ram stick? The one inside my laptop is a SK Hynix DDR3L PC3-12800 800 MHz; DDR3 DRAM 798 MHz. I am trying to install an 8 GB ram stick from amazon: https://www.amazon.com/dp/B0145WDNI4

Here's what it looks like after I installed the ram: https://imgur.com/LCAPdFT

Any solutions to why it's not working? Thanks!





(Edited the title to add model name) 

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