Windows 11 Driver Timeline (XR342CK)

ChadHolmes
ChadHolmes Member Posts: 3 New User
edited August 2022 in Monitors

I just purchased a used (like new) 34in curved monitor (XR342CK) and am having trouble using it at a display with my Lenovo Yoga C740 laptop. Anytime the laptop goes to sleep or restarts, the display is forgotten and I have to go set up all the multiple display settings again, despite selecting to “remember displays.” My laptop is on Windows 11, but this Acer monitor driver only has Windows 10 available. Not sure it this is the problem, but what is expected timeline for this driver to be available in 11? Thanks!


[Edited the thread to add model name to the title]

Answers

  • JackE
    JackE ACE Posts: 44,893 Trailblazer

    Try powering on the Acer monitor first. Wait a few minutes. Then power on the Lenovo second. Then test to see if Lenovo remember after sleeping.

    Jack E/NJ

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    There isn't a different driver needed for Windows 11 which is why there's not a W11 specific ones listed. You likely need to configure your port on the laptop to stay powered up when the rest of the system goes to sleep. :(

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ChadHolmes
    ChadHolmes Member Posts: 3 New User

    Any chance you’re able to instruct me how to do that? The sad face doesn’t give me much hope!!

  • JackE
    JackE ACE Posts: 44,893 Trailblazer
    edited August 2022

    Did you try powering on the Acer monitor first? Wait a few minutes? Then power on the Lenovo second?

    If you're referring to how to put the rest of the system to sleep, I doubt the Lenovo will let you do that directly. You can check with the Lenovo forums to be sure. Indirectly you configure Control Panel's power button app to do nothing when you close the lid. This will keep the CPU and port alive in a low power drain state since the Hall lid position sensor automatically shut off the lid screen. Sort of a twilight sleep mode.

    Jack E/NJ

  • ChadHolmes
    ChadHolmes Member Posts: 3 New User

    RESOLVED!!! The problem was my USB-C hub I used to connect to the monitor via HDMI. I bought a cable this morning that was USB-C on one end and HDMI on the other, avoiding a hub. Works perfectly now! Thank you all for your input.

  • JackE
    JackE ACE Posts: 44,893 Trailblazer

    >>>The problem was my USB-C hub>>>

    Congratulations. Thanks for reporting back and revealing that there was also an intermediary middle man involved in the mystery. 🙂

    Jack E/NJ

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