I need a new charger after Acer did not return mine for Predator Helios 300

ShadeofArcana
ShadeofArcana Member Posts: 2 New User
edited August 2022 in Predator Laptops

So I, unfortunately, needed to have my Predator Helios 300 repaired three days before the warranty ended. No big deal, I packed up the laptop as instructed with its charger and sent them off via FedEx using the tracking label they sent. I was ecstatic to receive an email saying my computer was repaired and set to return to me. I was less enthusiastic about discovering the charger for my laptop was not in the box, this rendering the laptop useless.

My laptop is beyond its warranty, and now the Acer Support number will only direct me to a 3rd party repair team. Who informed me they could not contact Acer about my missing charger.

So now I need a new charger and feel wholly stranded. I am not sure what I should get or where to get it, or if there is a way to get in contact with Acer and get my laptop's charger back.

[Thread was edited to add model name to the title]

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