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    • ConceptD Palette + Predator Sense | Windows 11CN715-72P-76T6

    Member Posts: 68 Devotee WiFi Icon
    edited October 2023 in ConceptD Laptops, Monitors and Desktops

    Hey everyone,

    unfortunately after having upgraded to Windows 11 ConceptD Palette isn't properly working anymore as it doesn't show the color profile or other related options. The same goes with Predator Sense that's not even running.

    Any changes I can restore things back to normal?

    What I need here is to be able to tweat my display color settings the way I want to.

    Should I use ICC profiles instead?

    This is how the ConceptD Palette app looks now:

    image.png

    [Edited the thread to add model name to the title]

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    Answers

    • ACE Posts: 98,343 Trailblazer

      What version of pallete and predator Sense is installed?

      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 68 Devotee WiFi Icon
      https://community.acer.com/en/discussion/comment/1142116#Comment_1142116

      I've installed the latest version of Palette.

      Predator just disappeared.

    • ACE Posts: 98,343 Trailblazer

      What is the exact model of computer? Example CC314-72G-72SX

      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 68 Devotee WiFi Icon
      https://community.acer.com/en/discussion/comment/1142165#Comment_1142165

      ConceptD 7 Pro CN715-72P-76T6

    • ACE Posts: 98,343 Trailblazer

      Have you tried uninstalling and reinstalling the programs?

      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 68 Devotee WiFi Icon
      https://community.acer.com/en/discussion/comment/1142411#Comment_1142411

      Yes, it didn't work.

    • ACE Posts: 98,343 Trailblazer

      OK! Try to solve the problem like this:

      a) go to C:\Program Files\Acer\PredatorSense Service and right click on UPGRADETOOL and choose SOLVE COMPATIBILITY ISSUES:

      Captura de Tela (246).png

      b) then click on TEST RECOMMENDED SETTINGS:

      Captura de Tela (247).png


      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 68 Devotee WiFi Icon
      https://community.acer.com/en/discussion/comment/1142780#Comment_1142780

      I think I need to install the program from scratch.

      How can I do that?

    • ACE Posts: 98,343 Trailblazer

      Have you already uninstalled the programs?

      Captura de Tela (250).png


      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 68 Devotee WiFi Icon
      https://community.acer.com/en/discussion/comment/1142925#Comment_1142925

      Yes, i did. Uninstalled them.

    • ACE Posts: 98,343 Trailblazer

      Try installing this version: https://global-download.acer.com/GDFiles/Application/ConceptD%20Palette/ConceptD%20Palette_Acer_1.0.3036_W11x64_A.zip?acerid=637697885939208727&Step1=NOTEBOOK&Step2=CONCEPTD&Step3=CONCEPTD%20CC314-73P&OS=ALL&LC=pt&BC=ACER&SC=PA_3

      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 68 Devotee WiFi Icon
      https://community.acer.com/en/discussion/comment/1142934#Comment_1142934

      I have already installed this one.

      Nothing has changed.

      Still, I'm not able to use COnceptD Palette properly.


      I want to use a native tool that lets me calibrate my monitor based on my preferences.

      How can I do that?


      Also, How can i control the fans?

    • ACE Posts: 98,343 Trailblazer

      OK! Does the same problem occur when reinstalling windows by pressing alt+f10?

      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 68 Devotee WiFi Icon
      https://community.acer.com/en/discussion/comment/1145390#Comment_1145390

      Yes, I'm experiencing the same issues

    • ACE Posts: 98,343 Trailblazer

      Try installing version 3188 of predator sense: https://drive.google.com/drive/folders/1L3Ln-WkCvogX1OUmr74i3h8jk4ICVF94


      You want to change the name of some model in the plugs folder, to install predator sense.

      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 68 Devotee WiFi Icon
      https://community.acer.com/en/discussion/comment/1146378#Comment_1146378


      Hi. Which one should I get?

      Predator Sense for Windows 11?

      What should I change in terms of naming?

    • ACE Posts: 98,343 Trailblazer

      Download version 3188.

      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 68 Devotee WiFi Icon
      https://community.acer.com/en/discussion/comment/1147655#Comment_1147655


      I did that.

      How should I proceed when it comes to the folder's names chaning?

    • ACE Posts: 98,343 Trailblazer

      I uploaded the correct file for your model:

      Captura de Tela (389).png


      Download predator sense again and try to install: https://drive.google.com/drive/folders/1L3Ln-WkCvogX1OUmr74i3h8jk4ICVF94

      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 68 Devotee WiFi Icon
      https://community.acer.com/en/discussion/comment/1147813#Comment_1147813
      image.png

      What am I doing wrong here?

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