Acer Aspire Z3-710 No Keyboard, mouse or touchscreen.

Nicksmi Member Posts: 6


Hi Everyone,

I've a clients Z3-710 AIO in for repair but am at a bit of a loss, it has non-responsive keyboard, mouse and touchscreen, I have found the past posts on this subject but none of the fixes have worked!

The system is currently running Windows 10 21H1, it updated on 16.8.22 but after that it became un-responsive, tried to unistall the updates through recovery but this failed and also system restore failed ran offline Dism and SFC repairs all completed fixed some errrors on the drive but still no response, the drive boots and works fine in another pc, can access windows without issues, this seems like a usb driver issue to me has anyone and ideas or possible solutions!