Black line on left and top screen ( Acer Nitro 5 AN515-45-R9RJ )

Ankrazous
Ankrazous Member Posts: 3 New User

Hi there,

I owned this laptop ( Acer Nitro 5 AN515-45-R9RJ ) for a year and I just notice there are black lines/bars on left and top of screen ,wondering if this is normal or not.

Can anyone that own this model tell me if this is normal or not, a photo of the left and top of your screen would be lovely.


Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer

    What happens to mouse pointer when you hover over center of the bullseye?



    Jack E/NJ

  • Ankrazous
    Ankrazous Member Posts: 3 New User

    The mouse pointer can't reach there, it stopped when it touched the black lines.

  • JackE
    JackE ACE Posts: 45,211 Trailblazer

    OK. Right click a blank space on desktop. Select 'display settings'. Scroll down to Scale and Layout Choose recommended settings for size and resolution dropdown menus

    Jack E/NJ

  • Ankrazous
    Ankrazous Member Posts: 3 New User

    Both size and resolution already on recommended settings but it is still the same, it seem like the physical screen problem. I will try to go to nearby store to check , thank you!

  • Change the resolution to 1920x1080p and 100%.

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  • JackE
    JackE ACE Posts: 45,211 Trailblazer

    >>>I will try to go to nearby store to check>>>>

    What kind of store?

    Jack E/NJ