Predator Helios 300 touchpad not working

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Answers

  • DocPr3dator
    DocPr3dator Member Posts: 10

    Tinkerer

    I HAVE ACER PREDATOR HELIOS 500
    Predator PH517-51
    recently its touchpad hasn't been working properly as it used to miss input and now as i am writing this it has completely stopped working tried updating the driver but its already the latest one . USB mouse works perfectly  . Please help me fix this issue 
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  • WiltonRod
    WiltonRod Member Posts: 1 New User
    TL;DR: Fn+F7 (yes, that's what fixed it for me—ohy!).

    Hello. I just got the Acer Predator 300 PH315-51. I love it. I had to reinstall once since I uninstalling bloatware failed (whoops). When I reinstalled my touchpad wasn't working! I did my research and tried everything (this forum, cnet article on touchpads, BIOS, etc.). I then watched a Youtube video saying there's a Function key that turns the touchpad on and off. "No way," you say? Oh, yes; yes indeed. Fn+F7 on my keyboard has the same icon as the error popup on my screen when I tried to use it.

    Hope this helps,
    Matt

    P. S. I'm cross-posting since there's another post about this same issue.
    "Fn+F7 on my keyboard has the same icon as the error popup on my screen when I tried to use it"
    I had the same problem, and the Fn=F7 worked!!! Thanks MajorChachi!!!
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    WiltonRod MajorChachi the function keys are basic knowledge on any laptop whatsoever every laptop has them its nothing new :p 


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  • KelvenFSevero
    KelvenFSevero Member Posts: 1 New User
    I had the same problem, my model is the PH315-55, I had installed the 2 touchpad drivers and it didn't solve the problem, the solution was to install the SERIAL IO driver, at the same time I installed the touchpad it worked.
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    I had the same problem, my model is the PH315-55, I had installed the 2 touchpad drivers and it didn't solve the problem, the solution was to install the SERIAL IO driver, at the same time I installed the touchpad it worked.
    That's what the driver downloads page tells you before installing the touchpad drivers.
    Trying to do my best here - Your happy Predator owner =)!