GPU Turning Off and Back On During Games

curbmd
curbmd Member Posts: 9

Tinkerer

Hello,

During gaming my GPU keeps turning off periodically, and the FPS tank, accordingly. 
- it doesn't seem to be a temp issue; it's reaching about 80-84 degrees, but it holds it for quite some time before it shuts off.
- I have the Windows setting to use the discrete graphics all the time.
- Geforce Control Panel is set to use discrete in both Physx and for programs/universal setting
- Power setting is max performance.
- Drivers are up to date.

I've attached a pic showing the cycle while running a game.  The dips in temp match when the GPU turns off and the FPS tank.  Then the temps rise when it comes back on.

Any solution people are aware of?

Thanks in advance!

Best Answer

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓
    curbmd

    Try windows + x 
    go the device manager 
    click on display 
    You can find the display adapter 
    Sometimes you find multiple adapters.    Right click on it - click on uninstall  ( Please dont click on delete software check box if you find any)  
    You can uninstall both the drivers
    Restart the computer.   It will automatically install the drivers 

    If it is still not working then try to download and install the drivers. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    curbmd

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 

    It should work fine.. 

    If it is still not working 
    Uninstall the display adapter from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 

    It should work fine.. 


    Kindly go through the details from the link given below

    https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming/p1


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • curbmd
    curbmd Member Posts: 9

    Tinkerer

    Sorry, just to clarify, it's the discrete GPU driver I would uninstall (in your first step)?  Not the integrated graphics, right?  Thanks!
  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓
    curbmd

    Try windows + x 
    go the device manager 
    click on display 
    You can find the display adapter 
    Sometimes you find multiple adapters.    Right click on it - click on uninstall  ( Please dont click on delete software check box if you find any)  
    You can uninstall both the drivers
    Restart the computer.   It will automatically install the drivers 

    If it is still not working then try to download and install the drivers. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    @curbmd

    As you are a Gamer...

    Kindly go through the details from the link given below.   It will be helpful

    https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming/p1

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • curbmd
    curbmd Member Posts: 9

    Tinkerer

    curbmd

    Try windows + x 
    go the device manager 
    click on display 
    You can find the display adapter 
    Sometimes you find multiple adapters.    Right click on it - click on uninstall  ( Please dont click on delete software check box if you find any)  
    You can uninstall both the drivers
    Restart the computer.   It will automatically install the drivers 

    If it is still not working then try to download and install the drivers. 

    Oops, I did click the delete one... but round one didn't work.  Was that possibly because I clicked delete? 
  • curbmd
    curbmd Member Posts: 9

    Tinkerer

    Also, it looks like the uninstall, download, manual install, restart has fixed it.  I played for a solid hour + without any issue, where previously I could only get about 10-15 minutes.

    Thanks!