How to re-install my dts:x ultra nitro 5 AN515-55

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Answers

  • vinaysingh2
    vinaysingh2 Member Posts: 1 New User
    I found a working method not sure if it works for u all but here it is:
    firstly download the latest Realtek Audio driver and all the DTS drivers from acer drivers and after that extract each of them.
    Now go to C:\Users\usernameofpc\Downloads\Audio_Realtek_6.0.8981.1_W10x64_A\Audio_Realtek_6.0.8981.1_W10x64\Win64\ThirdParty\DTS_UWP_APO4x_MSFT_SIGNED_ACER_EXT_1_1_24_0_beta folder and search for this file dtsapo4Acerextensionpkg and install it. After it is installed a popup will open telling you to restart your system, do it and after that go to the extracted dts sound drivers folder that you downloaded before install each of them and go to XPERI DTS Utility_XPERI_1.7.3.0_W10x64_A folder and search for dts:x ultra install file install it and you are done.

  • bajikeisuke
    bajikeisuke Member Posts: 1 New User
    oziozi12 said:

    After struggling a month for this problem. I am coming with a solution will %99 work for everyone.

    It's all about outdated Dtsapo4service.exe and dtscnt64.dll. DTS:X uses these services in order to be working. You can see error reports in Windows Event Viewer.

    1) Download Revo Uninstaller Freeware Portable - Free and Full Download

    2) Uninstall Realtek Audio driver and remove all leftover files and registries.

    3) Uninstall DTS:X Ultra and DTS Sound Unbound from Windows Apps tab. (Remove all leftovers too)

    4) Reboot and do a windows update. Allow Windows to detect and install Realtek driver itself. "DON'T" install the Realtek driver in Acer Support.

    5) Reboot.

    6) Download the Realtek Driver from Acer Support page and "DON'T INSTALL". Just extract the files to a folder.

    7) Go to "(Extracted Folder)\Win64\Thirdparty\20200210(This might be different)"

    8) You'll see folders named like "DTSXULTRA" and "DTS4APO", right click the ".inf" files inside of these folders and press "Install".

    9) Reboot after installing all ".inf" files.

    10) Download the "Latest" DTS drivers in Acer Support page and install them with using "Setup_APP.cmd" inside the drivers.

    AND THIS IS WHERE EVERYBODY GOT STUCK. DTS:X WILL NOT WORK AGAIN UNTIL YOU DO THE STEPS BELOW.
    After researching so much hours, I have found the most up-to-date "Dtsapo4service.exe " and it's ".dll"'s

    11) Head over to DTS other devices drivers download for Windows (32/64bit) (drvhub.net)

    12) Press "Download Driver" inside of "DTS APO4x" and "DTS APO4x Service"

    13) After downloading both drivers, right click the ".inf" files in both of the drivers and install.

    14) Reboot and thank me.

    :)

    .

    Hey, thank you so much !! It solved my problem. 
    Dts apox4 is not available in the link anymore, I found it in a YouTube channel : https://drive.google.com/file/d/1abaDgR5ZPk3oTBiHVDSETdyrKK5YjLJX/view

    Step 15 : install dts sound unbound and dts x ultra in app store, dts x ultra may not be found in app store, do google search and get link from there and can be opened in Microsoft store.
    Thank you for the link. But, do you still also have the DTS APO4x Service?
  • AzizTidoy
    AzizTidoy Member Posts: 1 New User
    how or where can i find the latest DTS driver in acer support page?
    can someone help me because my dts x ultra is not working

  • T_T
    T_T Member Posts: 3 New User
    tashdidfahim said:

    my dts ultra seems like this....its doesnt run...how to solve????

    You should select your audio as an external speaker out or Headphone out is supported. (depending on which audio output is selected)
    Turn ON / Connect the DTS power by pressing the power button Icon (at below).
    Then now you can do your audio setting.....

  • T_T
    T_T Member Posts: 3 New User
    Please refer here

  • T_T
    T_T Member Posts: 3 New User
    Audio setting: Please refer the photo
    Enjoy!

  • PolynesianVibez
    PolynesianVibez Member Posts: 1 New User

    Found this link and was able download it from MS Store.


    https://apps.microsoft.com/store/detail/dtsx-ultra/9N0H1M8J1308?hl=en-us&gl=us

  • ninja007
    ninja007 Member Posts: 1 New User

    easiest way(in 3 steps):-

    step 1:- install dts sound unbound from microsoft store.

    step 2:-now run it and click on the right top "..." three dot icon.

    step 3:- click "refresh license".

    done ..

  • wiadran
    wiadran Member Posts: 1 New User

    BROOO THANK YOU SO MUCH!!! DTS:X Ultra wasn't at all working for me, I tried all I could think about without any results. This method fixed it all, if someone here have any problem with sound just do what this man said.

  • owlock
    owlock Member Posts: 3 New User

    thanks bro " , this metod working with the latest version of realtek downloaded with driver booster

  • owlock
    owlock Member Posts: 3 New User

    bro this metod works for me but cleaning my drivers of sound with the app Display Driver Uninstaller, and using step per step that you put, here and after that i opened dts ultra and works but i have one more update of my realtek r driver, and i off the dts ultra app and go to driver booster and updated the realtek driver, because if i update the intel smart sound driver that driver puts error into my dts ultra app and dont work the dts ultra and the soultion was not install the updates of intel smart sound techonology , and only uploading the realtek r driver

  • owlock
    owlock Member Posts: 3 New User

    when i upload with dts ultra working this program crash my dts ultra and dont works and i cant turn on the dts

    oed technology intel smart sound😡 , BE CAREFULL GUYS

  • kiree57
    kiree57 Member Posts: 2 New User

    Umm don't do what he said I did what he said go to driver hub and install some DTSX drivers but then the website wants me to download a program I downloaded the drivehub program and a day later it deleted my wifi driver so I need to do WIFI reset but still that didn't work so I deleted driverhub off my computer and one restart and I got my WIFI driver back