No bootable device nitro 5 AN515-54

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Answers

  • Can you send some pics of all the bios settings? Have you tried disconnecting the battery, disconnecting the ssds and the hard drive from the motherboard?
    https://www.youtube.com/watch?v=bT0MHnnWXuU&list=FLVBqwtBw09_Z9tXo1Injakw&index=5&t=2s

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • sean000
    sean000 Member Posts: 11

    Tinkerer

    Can you send some pics of all the bios settings? Have you tried disconnecting the battery, disconnecting the ssds and the hard drive from the motherboard?
    https://www.youtube.com/watch?v=bT0MHnnWXuU&list=FLVBqwtBw09_Z9tXo1Injakw&index=5&t=2s

    I will send the pics of my bios when i encounter no bootable devices. I nvr disconnect any of the hard drive, battery nor the ssds cause I nvr tried before. 
  • OK! Just press f2 before the acer logo. Then upload some photos of all the bios tabs.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • sean000
    sean000 Member Posts: 11

    Tinkerer

    edited May 2022
    OK! Just press f2 before the acer logo. Then upload some photos of all the bios tabs.

    (Thread was edited to add model name to the title)



    here u go 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    edited May 2022

    The bios is not identifying the ssds and hdd in the info tab, see:

    Have you tried disconnecting the battery, disconnecting the ssds and the hard drive from the motherboard?
    https://www.youtube.com/watch?v=bT0MHnnWXuU&list=FLVBqwtBw09_Z9tXo1Injakw&index=5&t=2s

    (Thread was edited to add model name to the title)



    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • sean000
    sean000 Member Posts: 11

    Tinkerer

    edited May 2022
    The bios is not identifying the ssds and hdd in the info tab, see:


    Have you tried disconnecting the battery, disconnecting the ssds and the hard drive from the motherboard?
    https://www.youtube.com/watch?v=bT0MHnnWXuU&list=FLVBqwtBw09_Z9tXo1Injakw&index=5&t=2s

    (Thread was edited to add model name to the title)



    I dont think my laptop have any hdd. How do I remove my battery from the laptop cause the video does not show any.
  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    sean000


    It is unfortunate that it is not showing the hdd info on Bios.  Instead of "None"  it is suppose to show the Model Name like Toshiba, Seagate, Western Digital, Samsung.   It is also suppose to show the serial no along with the model no for the hard disk drive. 




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  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    @sean000

    First of all we need to  check whether the hdd is getting detected on Bios..    Tap f2 while turning on the computer.   It will go to bios..    On the info menu please look at the hdd model name and hdd serial no.   If you are able to see the details then hdd is detected on the computer.     If it is not detected then we might have to reseat the hdd ..    If it is not detected then it means that motherboard is not communicating with the hdd.       If the motherboard is not able to communicate with the hdd then it will not load the windows while turning on the computer. 


    It is unfortunate that it is not showing the hdd info on Bios.  Instead of "None"  it is suppose to show the Model Name like Toshiba, Seagate, Western Digital, Samsung.   It is also suppose to show the serial no along with the model no for the hard disk drive. 

    I am really sorry for the inconvenience..   Let us do the basic steps first..

     

    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

     

    Connect all the cables back and restart the computer.  



    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   

     

    It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

     

    Click on "Like" if you find my answer useful 

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  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    @sean000

    After following the steps which was mentioned above, try to check whether the hdd is detected on the bios. 

    Tap f2 while turning on the computer.   It will go to bios..    On the info menu please look at the hdd model name and hdd serial no.   If you are able to see the details then hdd is detected on the computer.     If it is not detected then we might have to reseat the hdd ..    If it is not detected then it means that motherboard is not communicating with the hdd.       If the motherboard is not able to communicate with the hdd then it will not load the windows while turning on the computer. 

    If you are not able to see the hdd info ...




    I am really sorry hdd is not getting detected in bios..   It might be a loose cable connection between motherboard and hdd or we might have to reseat the hdd.   Since there is no communication between the hard disk drive and the motherboard it is not loading the operating system.   We might also have to check whether the hdd is working properly.     You might have to open the computer, reseat the hdd , other components and check it.     There are chances that motherboard might detect your hdd and show the info on bios so that we can continue with other steps.  


    If you are able to see the hdd info on bios  then check whether it is loading the windows by restarting the computer. 


    If it is still not working you have to follow these steps. There are two alt keys on the keyboard.  If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar.  The alt key on the right side will be looking like alt, alt gr or alt car.  Turn off the computer.  Hold the alt key on the left and tap f10 continuously.   It will go to repair mode.  If it is not going to repair mode, turn off the computer.  Turn on the computer.  Hold the right alt key ( alt gr or alt car or alt )  and then tap f10 continuously.   It will go to repair mode. 

     

    You can click on troubleshoot - reset this  pc -   It will show you keep my files and remove everything.    You can try keep my files first.    Click on the user name, type password and click on reset.    It will repair your computer. 


    Or  You can chose remove everything

     

    Again in remove everything there will be two options -  Just remove my files and fully clean the drive. 

     

    You can try Just remove my files.      If it is still not working then you can try  "Fully clean the drive" and reload the windows. 


    Note:  The most important step is that it should show the hdd info on Bios after reseating the hard disk drive and other components by opening the computer.   There might be a loose connection of cables or components inside the computer. 

     


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • First disconnect the battery:

    Then disconnect the ssds and hdd:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)