PH317-52 What should be the cause of keyboard partially not working and severe overheating?

Benkij
Benkij Member Posts: 42 Enthusiast WiFi Icon
edited May 2022 in Predator Laptops
Hey there,

Long story short, my pc gave me No bootable device, and I paniced, and ripped the SATA head off from HDD. Since that I have ordered from Acer directly the SATA cable and succesfuly replaced it.
Since I have done the replacement some of my keys started not to work (0,1,2,5,6,8,9 and X). I was fine with that, since I can use the other num part isntead of the numpad, but today I have lost my backspace, ű, é and ó keys too (hungarian keyboard).

Im not sure what could cause the problem, but here are some assumption: when I replaced the SATA cable, I have had some strugles because of other cables, therefor I disconnected a second cable right above the SATA, and it was hard to put it back, so maybe its contact isnt good. Or the second assumption is the severe overheating of the pc. Whenever I start it, the temeratures instantly skyrocketing right to 90+ degrees celcius (usually 94, but sometimes it goes up to 98), and it settles back to 50-70 after a few seconds, but it is really unstable, and jumps all over the place even if I just open a browser (MS Edge) or start playing (mainly LoL, where I have had stable 180+ fps). I know the fps drops while gaming is caused by thermal throttling.

If you have any suggestion, it is welcome.

Ps: I'm planning to repaste the pc next week

Ps2: I was able to get back working those keys, which didnt want to work today (ú,ű, backspace, ó) by unistalling keyboard S2/P... driver

{Thread was edited to add model name to the title}

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Do you have the model number so i can look up what the cable next to the sata one was? 

    The thermal could be either fans or paste, does it sound / feel like the fans are ramping up?
  • Benkij
    Benkij Member Posts: 42 Enthusiast WiFi Icon
    Oh sorry, I wanted to write the number, butforgot at the end. Here you go: PH317-52

    Yes, the are fans instantly going to max speed when I start the pc. Other than that it doesnt sound different than usual (when its full of dust, it makes the sound of distant rain, and it does it for a long time now, even if I clean it or not. Also I blow the dust every month or two)
  • Benkij
    Benkij Member Posts: 42 Enthusiast WiFi Icon
    Update: keyboard issues fixed. The cable somehow got loose and get out of the connector half way. I dont know how tho, since I havent open up the laptop just 1 month earlier to the problem.

    The extreme overheating problem still stands. Recently I have tried to cut down a bit from cpu usage in the windows power setting, and seemingly it helped a bit, but the laptop still reaches 100 degrees celcius easily