image

Screen flickering in nitro 5 gamingAN515-57-79TD

gurami2093gurami2093 Member Posts: 7 New User
edited September 22 in Nitro and Aspire Gaming
Good day!
I just purchased nitro 5 gaming laptop- while using youtube or facebook it appeared screeen flickering - that has dissapeared after 1 day.
yet I am concerned with the issue and would like to get advise and share video of this problem to someone professional to get advice- Please assist me
thanks






( Edited the title to add the model name )

Best Answer

  • William_mk2William_mk2 Ally Posts: 2,821
    edited May 29 Answer ✓
    gurami2093

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 

    It should work fine.. 

    If it is still not working 
    Uninstall the display adapter from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 

    It should work fine.. 


    If it is happening only on chrome  please try to do a chrome reset 


    open chrome
    click on three dots on top right corner 
    click on settings
    Scroll down - go to advanced -  click on reset and cleanup
    click on restore setting to default
    you will see reset settings - cancel
    click on reset settings 
    Open chrome 


    It will work fine 


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

FAQ & Answers

  • AnhEZ28AnhEZ28 ACE, Member Posts: 2,497 Pathfinder
    @gurami2093 does the screen turn off and on or does it show something like this? HELP Chrome does this weird glitch when going fullscreen on 1080p video   rchrome
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • gurami2093gurami2093 Member Posts: 7 New User


    screen was on- it happened only while using youtube or facebook as its in above screens -
    in gaming - it was doing fine

    also one thing: I can not find my laptop on acer website- using my SNID or Serial number... 

    thanks 
  • egydiocoelhoegydiocoelho ACE Posts: 90,541 Trailblazer
    What is the exact model? Example AN515-55-58VH.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AnhEZ28AnhEZ28 ACE, Member Posts: 2,497 Pathfinder
    @gurami2093 try to reinstall the Intel GPU driver or turn off the Chrome hardware acceleration.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • William_mk2William_mk2 Ally Posts: 2,821
    edited May 29 Answer ✓
    gurami2093

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 

    It should work fine.. 

    If it is still not working 
    Uninstall the display adapter from device manager 
    Dont restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 

    It should work fine.. 


    If it is happening only on chrome  please try to do a chrome reset 


    open chrome
    click on three dots on top right corner 
    click on settings
    Scroll down - go to advanced -  click on reset and cleanup
    click on restore setting to default
    you will see reset settings - cancel
    click on reset settings 
    Open chrome 


    It will work fine 


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • gurami2093gurami2093 Member Posts: 7 New User
    What is the exact model? Example AN515-55-58VH.
    exact model is  AN515-57-79TD
  • egydiocoelhoegydiocoelho ACE Posts: 90,541 Trailblazer
    What is the bios version? Does this problem only occur in some browsers? Have you tried disabling hardware acceleration in browsers?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
Sign In or Register to comment.

Who's Online1.2K

01ROCHA
01ROCHA
Acer-Monica
Acer-Monica
Ansss
Ansss
egydiocoelho
egydiocoelho
Karthik_Kahan
Karthik_Kahan
Kno63
Kno63
koubi
koubi
Mahmoud_R
Mahmoud_R
meelsburn
meelsburn
Poty53
Poty53
RenanVilela
RenanVilela
Seppelef
Seppelef
+1.2K Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers