Aspire E5 575G-55NW Motherboard replacement/servicing

JackW25
JackW25 Member Posts: 3 New User
Hello,

I have an Aspire E5 575G-55NW laptop, with a Nvidia 940MX. The graphics card had kept overheating while in use, and after a while the pc no longer turns on (this was around mid 2020, I only ask this now because I am needing to use the laptop again, and want to have it working), I'm suspecting motherboard is the issue as the laptop stopped working after thermal paste was reapplied to the GPU and CPU. Do you know where I could find another one? The laptop was purchased around 2017 (not 100% on that one), so is probably not in warranty.

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    @JackW25 you can try to locate a battery reset pinhole and use a small tool to push the button for 5 secs. After that plug the charger back in and try to boot the laptop on.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • JackW25
    JackW25 Member Posts: 3 New User
    @AnhEZ28 Hey there, thanks for the response. I used a little paperclip to do what you said with the battery reset pinhole, unfortunately the laptop still does the same thing

    i have noticed that the little yellow/orange light turns on when it’s plugged in, but on trying to boot the laptop it fades out and turns back on a second later. This is making me think that it’s possible it isn’t the motherboard (if I recall the charging indicator is motherboard related, but I could be wrong)
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    @JackW25 try to let it charge for a while till it turns blue.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • JackW25
    JackW25 Member Posts: 3 New User
    @AnhEZ28 It’s been charging since about 9 now (PST, so around about 9-10 hours of sending this). Still orange, I’ll leave it in overnight and update you in the morning as to if it’s blue and working or still the same. Thank you