Aspire E 15 Screen turns all black, loud buzzing?

sr71bird
sr71bird Member Posts: 2 New User
edited April 2022 in Aspire Laptops
Just had an incident where my screen turned all black and I heard a loud buzzing. Only way to stop it was to manually turn it off and back on manually. I wasn't running any heavy programs, just spotify, chrome and a few excel worksheets. I don't know what was wrong but everything seems normal now, is there any type of diagnostic I should run and what happened? I have an Aspire E 15

{Thread was edited to add model name to the title}

Best Answer

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited April 2022 Answer ✓
    @sr71bird

    I understand you say "Screen turns all black, loud buzzing" 


    Now the computer is normal and it is working fine. 


    I suspect a fan or both to be some-what dirty too, so make sure to clean them if possible. 


    If the screen goes black next time, please try ctrl + alt + del simultaneously on the keyboard.  It will show you a new screen.  You can go to taskmanager.    Check whether any unnecessary programs are causing the issue.   You can always end task it. 

    On the taskmanager 
    click on File
    click on run new task
    Create new task will appear
    type explorer
    click on ok 

    It should show you all the icons.. 


    You can try the steps given below to increase the performance of your computer. 

    Here are some of the steps to speed up your computer.  

    Try windows + r -  on the run window - type msconfig  - click ok  
    click on services
    check - hide all microsoft services 
    click on disable all
    click on startup 
    disable all the startup items 
    click on apply - ok  - restart the computer.     Loading process will be very fast now..

    Note: You can always enable the services and startup items later or set it to normal startup from selective startup later on the General tab  

    Try windows + r - on the run window - type appwiz.cpl  - click ok  
    it will show you the list of programs
    remove all the unwanted third party programs. 
    Please don’t remove any drivers.  
    If you are not sure , please don’t remove it.  

    Try windows + r - on the run window type temp - click ok -  it will show you the bunch of files -  try ctrl + a - select all files - press the shift key and click on delete files 

    Try windows + r - on the run window type  %temp%  - click ok  - It will show you the bunch of files -  try ctrl + a - select all files - press the shift key and click on delete files 

    If you are not able to remove some files - click on skip and then click click on continue.. 


    Try windows + r  - on the run window - type cleanmgr - click ok
    click on all the boxes except recycle bin and thumnail
    Delete the items which are checked 

    Try windows x - on the menu - chose command prompt admin or power shell admin 
    click on yes 
    on the blue or black window  type sfc /scannow 
    It will be running till 100 %

    Try to do a chrome reset 
    open chrome
    click on three dots on top right corner 
    click on settings
    Scroll down - go to advanced
    click on restore setting to default
    you will see reset settings - cancel
    click on reset settings 
    Open chrome 
    it will work faster now

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited April 2022 Answer ✓
    @sr71bird

    I understand you say "Screen turns all black, loud buzzing" 


    Now the computer is normal and it is working fine. 


    I suspect a fan or both to be some-what dirty too, so make sure to clean them if possible. 


    If the screen goes black next time, please try ctrl + alt + del simultaneously on the keyboard.  It will show you a new screen.  You can go to taskmanager.    Check whether any unnecessary programs are causing the issue.   You can always end task it. 

    On the taskmanager 
    click on File
    click on run new task
    Create new task will appear
    type explorer
    click on ok 

    It should show you all the icons.. 


    You can try the steps given below to increase the performance of your computer. 

    Here are some of the steps to speed up your computer.  

    Try windows + r -  on the run window - type msconfig  - click ok  
    click on services
    check - hide all microsoft services 
    click on disable all
    click on startup 
    disable all the startup items 
    click on apply - ok  - restart the computer.     Loading process will be very fast now..

    Note: You can always enable the services and startup items later or set it to normal startup from selective startup later on the General tab  

    Try windows + r - on the run window - type appwiz.cpl  - click ok  
    it will show you the list of programs
    remove all the unwanted third party programs. 
    Please don’t remove any drivers.  
    If you are not sure , please don’t remove it.  

    Try windows + r - on the run window type temp - click ok -  it will show you the bunch of files -  try ctrl + a - select all files - press the shift key and click on delete files 

    Try windows + r - on the run window type  %temp%  - click ok  - It will show you the bunch of files -  try ctrl + a - select all files - press the shift key and click on delete files 

    If you are not able to remove some files - click on skip and then click click on continue.. 


    Try windows + r  - on the run window - type cleanmgr - click ok
    click on all the boxes except recycle bin and thumnail
    Delete the items which are checked 

    Try windows x - on the menu - chose command prompt admin or power shell admin 
    click on yes 
    on the blue or black window  type sfc /scannow 
    It will be running till 100 %

    Try to do a chrome reset 
    open chrome
    click on three dots on top right corner 
    click on settings
    Scroll down - go to advanced
    click on restore setting to default
    you will see reset settings - cancel
    click on reset settings 
    Open chrome 
    it will work faster now

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • sr71bird
    sr71bird Member Posts: 2 New User
    Thanks so much I really appreciate it. Gonna bookmark this page to remember what to do if it happens again.

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