Mic headset is not detected Predator PH315-54

Eiyaxver7
Eiyaxver7 Member Posts: 9

Tinkerer

edited March 2022 in Predator Laptops
Hi, i'm using 2021 Predator PH315-54 and headset of Steelseries Arctis 3. When plugged in the 3.5mm audio jack i choose the headset but the mic is not detected as i've checked on control panel>hardware &sound>sound>recording , even with show disable device still no headset mic. Anyone have the solution of this cuz i've found someone with same problem but no answer there https://community.acer.com/en/discussion/647279/mic-not-work-in-my-headset-nitro-5-nitro-an515-54 

(Thread was edited to add model name to the title)


Best Answers

  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    Answer ✓
    3.5mm headset mic is not a separate item --- it will never be listed on that screenshot.

    If you select "headset", then lightly tap your headset mic --- and that "microphone array" signal meter jumps then your headset mic is working.
  • Eiyaxver7
    Eiyaxver7 Member Posts: 9

    Tinkerer

    Answer ✓
    Joe9844 said:
    3.5mm headset mic is not a separate item --- it will never be listed on that screenshot.

    If you select "headset", then lightly tap your headset mic --- and that "microphone array" signal meter jumps then your headset mic is working.
    Now i understand, apparently the headset Arctis 3 have a mute mic button and i accidently let it turn on all this time. after disable it now the mic is working perfectly and yes, microphone array is the only visible mic on control panel while im using the headset mic. Thank you very much!

Answers

  • Eiyaxver7
    Eiyaxver7 Member Posts: 9

    Tinkerer

    Eiyaxver7 said:
    Hi, i'm using 2021 Predator PH315-54 and headset of Steelseries Arctis 3. When plugged in the 3.5mm audio jack i choose the headset but the mic is not detected as i've checked on control panel>hardware &sound>sound>recording , even with show disable device still no headset mic. Anyone have the solution of this cuz i've found someone with same problem but no answer there https://community.acer.com/en/discussion/647279/mic-not-work-in-my-headset-nitro-5-nitro-an515-54 
    noted that the laptop mic is okay and i'm using it as main mic until i bought headset and wanting to use the headset mic
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    You are already using the headset mic.

    As long as you select "headset", your headset mic will work --- you can verify it by lightly tapping the headset mic, the signal meter will jump.
  • Eiyaxver7
    Eiyaxver7 Member Posts: 9

    Tinkerer

    Joe9844 said:
    You are already using the headset mic.

    As long as you select "headset", your headset mic will work --- you can verify it by lightly tapping the headset mic, the signal meter will jump.
     
    Already check and it's clearly that only desktop mic detected. no sign of headset mic there but on the output there's the headset and can hear just fine 
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    Answer ✓
    3.5mm headset mic is not a separate item --- it will never be listed on that screenshot.

    If you select "headset", then lightly tap your headset mic --- and that "microphone array" signal meter jumps then your headset mic is working.
  • Eiyaxver7
    Eiyaxver7 Member Posts: 9

    Tinkerer

    Answer ✓
    Joe9844 said:
    3.5mm headset mic is not a separate item --- it will never be listed on that screenshot.

    If you select "headset", then lightly tap your headset mic --- and that "microphone array" signal meter jumps then your headset mic is working.
    Now i understand, apparently the headset Arctis 3 have a mute mic button and i accidently let it turn on all this time. after disable it now the mic is working perfectly and yes, microphone array is the only visible mic on control panel while im using the headset mic. Thank you very much!