*THE WEIRDEST ISSUE EVER* My screen prints the latest opened page.

iD7G
iD7G Member Posts: 21 Troubleshooter
edited February 2022 in Swift and Spin Series
Hey acer community, I have an issue with my screen, When I open a page for while then I move to another one, My screen prints first page's shadow and it lasts for minutes and hours.

Notes:
- I tried to update the official driver from acer (actually, the problem appears when I update the driver :) ).
- The issue seen clearly when I watch something on grey background.
- The issue can't be captured from the laptop.
- The attached picture taken using my phone.
- I contacted with Intel but they couldn't solve it.
*The picture https://gyazo.com/5099f97ced9bd8ad1ce49af393373ebb

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @iD7G,

    May I know the full model name of your unit.

  • iD7G
    iD7G Member Posts: 21 Troubleshooter
    Oh hey sorry for the late response, but i fixed it by updating the display adapters but....
    Unfortunately, new problem occurs. There're blank pixels on the screen which is appears when I click on something and I tried to solve it by reinstall the driver but the first issue returns and now im in strange loop idk how to get out from it.
    Product name: Swift SF314-59
    And this is a video for the new problem: https://gyazo.com/0e4d527872f32883512fb8e3ee6ef1f9