My acer e5-511g-p48q touch pad and Bluetooth and wifi not working and i installed touch pad Bluetoot

Sajadkhedrizade
Sajadkhedrizade Member Posts: 1 New User
edited March 25 in Aspire Laptops
My acer e5-511g-p48q touch pad and Bluetooth and wifi not working and i installed touch pad Bluetoot

Answers

  • JackE
    JackE ACE Posts: 45,182 Trailblazer
    Please psst a screenshot of Device Manager.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,726 Guru
    Hi @Sajadkhedrizade,

    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. 
  • JackE
    JackE ACE Posts: 45,182 Trailblazer
    Please post a screenshot of Device Manager.

    Jack E/NJ

  • Andre20
    Andre20 Member Posts: 4 New User

    I have almost the same problem. Touch pad does not work.
    I found out that to solve the problem you need to update the BIOS.
    But nothing is downloaded here
    https://www.acer.com/ua-uk/support/product-support/Aspire_E5-511G
    Error 404
    How can I get the latest BIOS for my laptop?

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