Sudden shutdown and smell coming from charger port (Acer Aspire 7 - A715-42G-R6ZR)

Dauniverse
Dauniverse Member Posts: 3 New User
in Aspire Laptops
I was watching some youtube videos (laptop was plugged in) when it suddenly shut off with no sound, i tried to power it on a couple of times but it won't turn on, after 5 minutes i smell burning plastic and quickly removed the charger. Laptop never went past 70 degrees and i've been using it fine up until this point, i bought it last month.

Answers

  • Callistemon
    Callistemon Member Posts: 106 Skilled Fixer WiFi Icon
    The charger PSU is from Delta Electronics, so it is of the highest quality and is very unlikely to be at fault. I don't think there are any liquid electrolytic capacitors in this laptop, and the solid polymer capacitors should not cause this. The battery is from a relatively low grade manufacturer, LG Chem, but this particular model doesn't appear to have many issues with batteries, as it isn't a thin and light model.

    It could be the SSD tremendously overheated to the point of forcefully shutting down. Even if the CPU never exceeded 70 C, the SSD in this model can reach 90 C under load, which is enough to melt plastic, even if the battery, capacitors, and charger are fine. An upgrade to 2.5" SSD, or better yet HDD, is the solution, but unfortunately this model only supports M.2 sticks.
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,277 Pathfinder
    @Dauniverse if the laptop still have warranty, get it fixed immediately or go to a shop that is specialized in motherboard repair.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Dauniverse
    Dauniverse Member Posts: 3 New User
    Callistemon said:
    The charger PSU is from Delta Electronics, so it is of the highest quality and is very unlikely to be at fault. I don't think there are any liquid electrolytic capacitors in this laptop, and the solid polymer capacitors should not cause this. The battery is from a relatively low grade manufacturer, LG Chem, but this particular model doesn't appear to have many issues with batteries, as it isn't a thin and light model.

    It could be the SSD tremendously overheated to the point of forcefully shutting down. Even if the CPU never exceeded 70 C, the SSD in this model can reach 90 C under load, which is enough to melt plastic, even if the battery, capacitors, and charger are fine. An upgrade to 2.5" SSD, or better yet HDD, is the solution, but unfortunately this model only supports M.2 sticks.
    Thank you for your answer! I really didn't know that even SSDs can heat up, even a m.2 stick for that matter. Shouldn't the laptop still bootup if its just an SSD failure? Or did it fry my motherboard too?
  • Dauniverse
    Dauniverse Member Posts: 3 New User
    AnhEZ28 said:
    @Dauniverse if the laptop still have warranty, get it fixed immediately or go to a shop that is specialized in motherboard repair.
    Yeahhh i still have warranty, going send it right now, laptop suddenly shut down at like 2.AM so couldnt do anything except let it cool down lol.

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