Can't install OS on notebook Acer aspire 3 A315-28xl

Bachelor2012
Bachelor2012 Member Posts: 6 New User
Hello everyone, my name is Alexander. I live in Russia, I have been engaged in IT technologies for about 10 years. We have companies that "repair" laptops to ordinary users. But these firms deceive people, and can install pirated software or free software for $100 or more. A friend contacted me, after some manipulations by one of these "specialists", updates on Windows 10 were no longer installed. After digging for a long time, I came to the conclusion that it is easier to install a clean OS from the official Microsoft website. But I ran into a problem. Notebook Acer aspire 3 A315-28xl. When I connect a bootable flash drive and try to start the installation from it, it shows the Win10 icon for 2-3 seconds, and goes into reboot, and so on all the time. Or stuck in this picture. I tried: 1) Enable/disable secure boot 2) change on legacy boot 3) Created USB BOOT through the RUFUS program with support for the old BIOS, the FAT32 system, and so on. Also, I connected the HDD drive to my desktop computer. Installed Win10 on it. I connected it to my laptop, but at startup it shows the Win10 icon and the inscription "System Restore is in progress, please wait" At this stage, it stops and nothing happens. If you have any ideas on how to fix this, please let me know.
Bios 1.3

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Sorry. The Microsoft installation media tool usually will not work properly on machine's that do not have a valid Windows OEM license or key. This license key is now embedded on the mainboard, no longer on the boot drive. For these machines, a Windows license key must be purchased from an authorized retailer.

    Jack E/NJ

  • Bachelor2012
    Bachelor2012 Member Posts: 6 New User
    Hi Jacke. I have a license key for the operating system. The problem is that it does not want to install, that is, there is no installation process. The key is requested after Windows installation. The laptop was originally sold without OS.
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    (1) BIOS must be in UEFI mode.  AHCI Sata mode.
    (2) Target drive must be GPT partitioned, not MBR. Must also be visible in BIOS Information tab.
    (3) F12 boot option must be enabled in BIOS Main tab. Tap F12 on startup to access bootable USB installation stick
    (4) BIOS supervisor password may required to disable secure boot
    (5) Installation USB stick with the iso must be GPT partition scheme FAT32 format using Rufus

    Sometimes must be tried multiple times and on other USB ports to start the installation process.

    Jack E/NJ

  • Have you tried installing windows in uefi mode and converting the usb stick to gpt?

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  • Bachelor2012
    Bachelor2012 Member Posts: 6 New User
    JackE said:
    (1) BIOS must be in UEFI mode.  AHCI Sata mode.
    (2) Target drive must be GPT partitioned, not MBR. Must also be visible in BIOS Information tab.
    (3) F12 boot option must be enabled in BIOS Main tab. Tap F12 on startup to access bootable USB installation stick
    (4) BIOS supervisor password may required to disable secure boot
    (5) Installation USB stick with the iso must be GPT partition scheme FAT32 format using Rufus

    Sometimes must be tried multiple times and on other USB ports to start the installation process.

    I did all of the above, but unfortunately it didn't help.
    There is a short boot from the USB flash drive, after which there is a reboot. After the reboot, the download from the USB flash drive starts again and the process stops
  • padgett
    padgett ACE Posts: 4,532 Pathfinder
    edited February 2022
    Does your notebook have a disk activity light ? Have seen Windows take hours to load particularly if the PC has a SD card loaded. I'd try just leaving to ruminate overnight.
    ps with Rufus I always select NTFS. Some systems do not understand FAT32.
    pps I generally load Windows Pro which has its own key.
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    What options are available in the F12 boot menu?

    Jack E/NJ

  • Bachelor2012
    Bachelor2012 Member Posts: 6 New User
    padgett said:
    Does your notebook have a disk activity light ? Have seen Windows take hours to load particularly if the PC has a SD card loaded. I'd try just leaving to ruminate overnight.
    ps with Rufus I always select NTFS. Some systems do not understand FAT32.
    pps I generally load Windows Pro which has its own key.
    Unfortunately there was no activity.
    The installation itself does not come. After a while it comes to the inscription Acer or to the Windows icon (boot from a USB flash drive).
    I also tried with NTFS, but it didn't work. My license is linked to a Microsoft account. At the time of installation, it should ask you to log


     in.JackE said:
    What options are available in the F12 boot menu?
    There are 2 options available.
    1)USB stick win10
    2) Toshiba HDD with windows 10 installed (which I installed via my PC)


    I think this is due to the old BIOS version 1.3 (The current one is 1.8) But unfortunately the firmware is only in the .exe installer format

  • padgett
    padgett ACE Posts: 4,532 Pathfinder
    edited February 2022
    I have had to go into the BIOS and add the USB UEFI "bootx64.efi" file before it would boot. Getting a laptop to dual boot Win 11 Pro and Kali Linux was a royal pain but succeeded.





  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    >>>There are 2 options available.>>>1)USB stick win10>>>2) Toshiba HDD with windows 10 installed (which I installed via my PC)

    I don't think option 2 will work for a few reasons. Partly because the trusted EFI file on that Toshiba drive is not in the BIOS memory as Padgett suggests. In order to add that EFI file, you must re-enable secure boot. Then you can access the BIOS secure boot mode trusted file memory function in the Security tab. Select the HDD. Then the EFI folder. Then the  Microsoft sub-folder structure till your find the bootxxxx.efi file.

    Jack E/NJ

  • Bachelor2012
    Bachelor2012 Member Posts: 6 New User
    Good afternoon!
    Today I tried to add the BOOT file to the trusted ones as indicated above, it did not help ....
    I decided to throw in screenshots to structure the solutions. Necessary
    1) Set the correct settings
    2) create a properly bootable flash drive for the settings from step 1.
    So, when i turn on notebook and select HDD toshiba i see that: 


    And then nothing happens for more than an hour. If you connect the disk back to the PC, then everything is fine.
    Or this picture: 


    These are not problems with the cable between the laptop and the screen. Since one of 5-10 attempts appears.
    My Settings 
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    >>>I don't think option 2 will work for a few reasons. Partly because the trusted EFI file on that Toshiba drive is not in the BIOS memory as Padgett suggests. >>>

    Another reason is that the Microsoft licensing schemes are becoming more restrictive. Your single-user license on the Toshiba is likely tied to the other mainboard. While Microsoft should let you transfer it to the A315, it probably will no longer work on the other machine.

    To rule in or rule out a hardware problem with the A315, I suggest that you eliminate the licensing unknowns and try to install LinuxMint. I feel Mint has a more trouble-free installation setup than Windows. Its Cinnamon desktop can be easily configured to have essentially the same look, feel & function of Windows. It's all I use now. If after installing Mint, you still want Windows, then you're probably going to have to buy another license if you want to run it on both machines.

    Jack E/NJ

  • Bachelor2012
    Bachelor2012 Member Posts: 6 New User
    Good afternoon!
    Yes, you're right, Linux installed without problems.
    But Windows 10 needs to be installed. Unfortunately, my poor Linux mind didn't give me the knowledge how to properly install Windows 10 now.
    Do not boot from a flash drive in the same way (((
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    edited February 2022
    You must shrink the Linux partition to make unallocated space for the Windows installation. You can do this using GPartEd utility that's on the Linux boot installation stick. You must turn the machine off. Then insert the Linux installation stick. Then turn the machine on and press F12 to boot from the installation stick. Then press the stick's Linux start menu.

    Enter gparted in search box near top of start menu to run GPartEd. Select the disk you installed Linux EXT4 partition (probably SDA - the first Storage Device A), and shrink the partition to make room for Windows. Here's a screenshot of the Linux partition that was shrunk with GPartEd to also accomodate space for a Windows boot installation from a Windows USB installation stick. GPartEd is almost identical to using Windows DiskManagement utility. You just have to be cautious about picking the right drive.


     
     


    Jack E/NJ