Aspire 5738Z DVD won't read 1 3rd party disc

Hi

I'm hoping that someone can help me, I've just bought a 3rd party game for my laptop (which meets all the specs) and for some reason when I insert the disc the drive does many slow spin ups and eventually shows it as either a "blank" DVD-RW with 4.8GB free space or as an audio CD ROM. I took the disc back to the retailer and stood there looking very stupid when the sales assistant put it into their laptop and it fired straight up. I have tried other 3rd party discs both CD and DVD ROMs that all work fine.

I'm running Windows 7 32 bit, Service pack 1, the drive in question is an Optiarc DVD RW AD-7580S ATA, I'm running 4GB (2+2 matched pair) of RAM with just over 1GB given over to graphics.

Any thoughts, suggestions or ideas most welcome as I am at a loss.

Craig

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ScottyC

Hi Craig,

While most of the information you provided was perfect you didn't mention which 3rd party disc you're trying to read. It probably seems like it wouldn't matter but it actually does.

Let's quickly run through this anyway. If the disc isn't reading on your drive but others are your drive is fine. If the disc reads on other systems and you still can't then either the disc is dirty or scratched and your drive is having issues where other drives are still able to read it or Windows is causing the issue. Try restarting the computer with the disc in the drive to see if that helps. If not I can suggest doing a recovery to eliminate any Windows issues that could be causing the disc read to fail.

crafty_craig

Thanks Scotty

Bar the Windows rebuild I was pretty much with you, the disc is a Focus game disc and is pristine and works fine on other systems.

I have since I posted spoken to my brother who works in a data center and he popped round with a programme and test disc they use to test drives and basically the upshot is that my drive was in the early stages of death. So prempting its' demise I've just been out and purchased a new shiny one from my local parts store. all I have to do now is strip and fit lol

Craig

ScottyC

Lucky you, windows reinstalled can be a pain. Nothing worse than having to reinstall all of your software over again. I'm glad you were able to get away with such a cheap and easy fix. Take care and good luck with your system.

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