How to fix it charger is not charging my laptop
Cashiscrying
Member Posts: 3 New User
My laptop is dead and my charger is not charging my laptop and also I hold the battery reset button for 30 sec and I recharged it and it did nothing so can someone help me please.
Thread was edited to add model name to the title
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Answers
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You probably need a new battery. Google search your full Acer model number (for example A515-54) and battery for vendors who ship to your location.
Jack E/NJ
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Hi @Cashiscrying,Are you getting any light indication when charger is connected. Did you try to charge it with different charger.0
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You probably need a new battery. Google search your full Acer model number (for example A515-54) and battery for vendors who ship to your location.
Jack E/NJ
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I did not try another charger and when I charge it no light indicator turns on.Easwar said:Hi @Cashiscrying,Are you getting any light indication when charger is connected. Did you try to charge it with different charger.0 -
CashiscryingIt might also be the issue with battery, charger or power outlet. Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet. Try to use an alternative charger if possible. Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )I am really sorry for the inconvenience.. Let us do the basic steps first..Doing the power drain and bios defaults will really help. Kindly follow the steps given below:Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer.If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop. Hold the power button for 1 minute. After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.Connect all the cables back and restart the computer.While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.It might also be the issue with battery, charger or power outlet. Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet. Try to use an alternative charger if possible. Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )Try windows xgo to device managerexpand Batteryright click on all the items below battery – uninstallRestart the computerIt should work fine..
If it is still not working then you can replace the battery as suggested by JackEClick on "Like" if you find my answer useful
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It is dead and I try doing that.William_mk2 said:CashiscryingIt might also be the issue with battery, charger or power outlet. Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet. Try to use an alternative charger if possible. Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )I am really sorry for the inconvenience.. Let us do the basic steps first..Doing the power drain and bios defaults will really help. Kindly follow the steps given below:Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer.If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop. Hold the power button for 1 minute. After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.Connect all the cables back and restart the computer.While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.It might also be the issue with battery, charger or power outlet. Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet. Try to use an alternative charger if possible. Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )Try windows xgo to device managerexpand Batteryright click on all the items below battery – uninstallRestart the computerIt should work fine..
If it is still not working then you can replace the battery as suggested by JackE0 -
Then, like mentioned earlier, simply google search keywords, your full "Acer model number" (for example A515-54) & "battery" for vendors who ship to your location. Should be less than about $40usd for a new battery.
Jack E/NJ
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First I'd check the charger for a proper output (19vdc ?). I bought one of these as a spare because it has both tip sizes.
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no it doesn't work
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If your laptop isn't charging, start by checking the power cable and adapter for damage or loose connections, and ensure the charging port is free of debris. If that doesn't work, try a different outlet or charger, and consider a battery replacement if the issue persists.
Here's a more detailed troubleshooting guide:-- Check the Basics:
Connections:
Ensure the charger is securely plugged into both the laptop and the power outlet.
Outlet:
Test the power outlet with another device to confirm it's working.
Charger and Cable:
Inspect the charger and cable for any visible damage, like fraying or broken connections.
Charging Port:
Check the laptop's charging port for any dust or debris that might be obstructing the connection. - Try a Different Charger or Outlet:
Alternative Charger:
If possible, try using a different charger or power adapter to see if the problem lies with the original charger.
Different Outlet:
Plug the charger into a different power outlet to rule out a faulty outlet. - Check for Overheating:
Cool Down:
Sometimes, laptops stop charging if they overheat. Allow the laptop to cool down for a while and then try charging again.
Monitor Temperature:
If the laptop is overheating regularly, consider improving its cooling system. - Check Battery Issues:
Remove and Reinstall Battery: If your laptop has a removable battery, try removing it and then reinserting it after a few seconds.
Battery Replacement: If the problem persists, the battery might be faulty and need replacement.
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0 - Check the Basics:
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Start by checking the charger and power outlet to ensure the connections are secure and functional. Test the charger on another device or try a different outlet to rule out any issues with the power source. Examine the charging port on your laptop for debris or visible damage, and if needed, clean it gently with a soft brush. Perform a hard reset by disconnecting the charger and any peripherals, then pressing and holding the power button for 30–60 seconds to discharge residual power. Reconnect the charger and attempt to power on the laptop. If possible, try using a compatible charger to determine if the original one is faulty.
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