Lost mouse cursor

Sideburns
Sideburns Member Posts: 9

Tinkerer

I'm trying to get a new ACER Aspire 1 laptop set up and something very odd has happened: my cat stepped on the keyboard and suddenly the mouse cursor vanished and I can't get it back.  I've used the power button to shut the laptop down,  waited and restarted but it still  doesn't show.  Any suggestions?

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    Answer ✓
    What is the exact model? Example an515-55-58vh. Have you tried pressing fn+f7, just f7 and alt+f7?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    Answer ✓
    What is the exact model? Example an515-55-58vh. Have you tried pressing fn+f7, just f7 and alt+f7?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Sideburns
    Sideburns Member Posts: 9

    Tinkerer

    You do understand, egydiocoelho, that power-cycling the laptop didn't help, so it's probably not software related.
  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @Sideburns

    It is probably physically damaged by your cat. It it was my laptop, I'll replace keyboard/ touchpad.
  • Sideburns
    Sideburns Member Posts: 9

    Tinkerer

    If so, it's still under warranty.  I was hoping that it was just stuck and there was a way to unstick it.  I'll report back when I know.
  • What is the exact model? Example an515-55-58vh
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Sideburns
    Sideburns Member Posts: 9

    Tinkerer

    Thanx egydiocoelho, Fn+F7 did the trick, once I had the time to test it.

  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @Sideburns

    Ha ha ! The cat stepped on the F7 key.