Bluetooth missing from the device manager - acer nitro 5 an515-43

SHowshi
SHowshi Member Posts: 8

Tinkerer

edited November 2022 in Nitro Gaming
I need help my bluetooth is missing from the device manager and on settings and when I troubleshoot bluetooth it just say's "this device don't support Bluetooth" and it just happen today, yesterday I saw my bluetooth on device manager and on settings. how to fix please help. 

Laptop: acer nitro 5 an515-43

(​//Edited the content to add model name)

Answers

  • StevenGen
    StevenGen ACE Posts: 12,494 Trailblazer
    edited February 2022
    SHowshi said:
    I need help my bluetooth is missing from the device manager and on settings and when I troubleshoot bluetooth it just say's "this device don't support Bluetooth" and it just happen today, yesterday I saw my bluetooth on device manager and on settings. how to fix please help. 

    Laptop: acer nitro 5 an515-43

    First try to press the F3 key as that usually reinstates either Wi-Fi or BT. The best is to uninstall and reinstall the latest drivers for your Wi-Fi/BT card which is the Qualcomm Atheros model QCA6174A that has Wi-Fi, 802.11b/802.11g/802.11n/802.11ac with the Bluetooth V4.1,V4.0LE,V3.0+HS,V2.1+EDR system, the latest Wi-Fi drivers for Win-10 are and download link is here for version 12.0.0.1016 and the Bluetooth drivers for Win-10 are and download link is here for version 10.0.0.714.

    So uninstall all the old drivers through Device Manager for Wi-Fi and if BT is not there then try Control Panel > Uninstall a program and search there, if its not there then forget about it and install the new drivers above and reboot and if any of either the Wi-Fi or BT is not there then press the F3 key a few times as it should reinstate both functions. Good luck and hope this helps you out as it should reinstate Blutooth and Wi-Fi with the latest Win-10 Qualcomm Atheros drivers..


  • SHowshi
    SHowshi Member Posts: 8

    Tinkerer

    StevenGen said:
    SHowshi said:
    I need help my bluetooth is missing from the device manager and on settings and when I troubleshoot bluetooth it just say's "this device don't support Bluetooth" and it just happen today, yesterday I saw my bluetooth on device manager and on settings. how to fix please help. 

    Laptop: acer nitro 5 an515-43

    First try to press the F3 key as that usually reinstates either Wi-Fi or BT. The best is to uninstall and reinstall the latest drivers for your Wi-Fi/BT card which is the Qualcomm Atheros model QCA6174A that has Wi-Fi, 802.11b/802.11g/802.11n/802.11ac with the Bluetooth V4.1,V4.0LE,V3.0+HS,V2.1+EDR system, the latest Wi-Fi drivers for Win-10 are and download link is here for version 12.0.0.1016 and the Bluetooth drivers for Win-10 are and download link is here for version 10.0.0.714.

    So uninstall all the old drivers through Device Manager for Wi-Fi and if BT is not there then try Control Panel > Uninstall a program and search there, if its not there then forget about it and install the new drivers above and reboot and if any of either the Wi-Fi or BT is not there then press the F3 key a few times as it should reinstate both functions. Good luck and hope this helps you out as it should reinstate Blutooth and Wi-Fi with the latest Win-10 Qualcomm Atheros drivers..


    Im on windows 11 can I still install this? or it's there a windows 11 version?
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @SHowshi,

    What is the BIOS version ?
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,464 Pathfinder
    @SHowshi you can still use Windows 10 driver on Windows 11
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • StevenGen
    StevenGen ACE Posts: 12,494 Trailblazer
    SHowshi said:
    StevenGen said:
    SHowshi said:
    I need help my bluetooth is missing from the device manager and on settings and when I troubleshoot bluetooth it just say's "this device don't support Bluetooth" and it just happen today, yesterday I saw my bluetooth on device manager and on settings. how to fix please help. 

    Laptop: acer nitro 5 an515-43

    First try to press the F3 key as that usually reinstates either Wi-Fi or BT. The best is to uninstall and reinstall the latest drivers for your Wi-Fi/BT card which is the Qualcomm Atheros model QCA6174A that has Wi-Fi, 802.11b/802.11g/802.11n/802.11ac with the Bluetooth V4.1,V4.0LE,V3.0+HS,V2.1+EDR system, the latest Wi-Fi drivers for Win-10 are and download link is here for version 12.0.0.1016 and the Bluetooth drivers for Win-10 are and download link is here for version 10.0.0.714.

    So uninstall all the old drivers through Device Manager for Wi-Fi and if BT is not there then try Control Panel > Uninstall a program and search there, if its not there then forget about it and install the new drivers above and reboot and if any of either the Wi-Fi or BT is not there then press the F3 key a few times as it should reinstate both functions. Good luck and hope this helps you out as it should reinstate Blutooth and Wi-Fi with the latest Win-10 Qualcomm Atheros drivers..


    Im on windows 11 can I still install this? or it's there a windows 11 version?
    Win-10 & Win-11 are the same and the driver will work on each OS. Win-11 so far is just a cosmetic upgrade of Win-10 with a fancy desktop photo =) that Microsoft always do whenever they upgrade their OS's and Win-11 is no different. Cant see much diffrence between them except a reshuffling of certain things that worked great on Win-10 but it's executed diffrentlly on Win-11.
  • SHowshi
    SHowshi Member Posts: 8

    Tinkerer

    StevenGen said:
    SHowshi said:
    I need help my bluetooth is missing from the device manager and on settings and when I troubleshoot bluetooth it just say's "this device don't support Bluetooth" and it just happen today, yesterday I saw my bluetooth on device manager and on settings. how to fix please help. 

    Laptop: acer nitro 5 an515-43

    First try to press the F3 key as that usually reinstates either Wi-Fi or BT. The best is to uninstall and reinstall the latest drivers for your Wi-Fi/BT card which is the Qualcomm Atheros model QCA6174A that has Wi-Fi, 802.11b/802.11g/802.11n/802.11ac with the Bluetooth V4.1,V4.0LE,V3.0+HS,V2.1+EDR system, the latest Wi-Fi drivers for Win-10 are and download link is here for version 12.0.0.1016 and the Bluetooth drivers for Win-10 are and download link is here for version 10.0.0.714.

    So uninstall all the old drivers through Device Manager for Wi-Fi and if BT is not there then try Control Panel > Uninstall a program and search there, if its not there then forget about it and install the new drivers above and reboot and if any of either the Wi-Fi or BT is not there then press the F3 key a few times as it should reinstate both functions. Good luck and hope this helps you out as it should reinstate Blutooth and Wi-Fi with the latest Win-10 Qualcomm Atheros drivers..


    Hey It won't let me install the driver, when I install the application it won't let me install it idk why
  • HernandoNJ
    HernandoNJ Member Posts: 4 New User

    Install all the optional updates in windows settings

    Credit: Acer Nitro 5 con problema de Bluetooth - YouTube