IRQL GT zero at system service Nitro 5 (AN 515-53)

PhaniVarma
PhaniVarma Member Posts: 2 New User
edited February 2022 in Nitro Gaming
While I'm using my Nitro 5 (AN 515-53) on battery it's perfectly fine.. with in 5 mins of me connecting the power cable i get a blue screen with the code " IRQL GT zero at system service" and laptop gets restarted

I have reinstalled windows and the same problem is repeating..tried another power brick too

Please help me to find a solution

Thread was edited to add model name to the title


Answers

  • PhaniVarma
    PhaniVarma Member Posts: 2 New User
    While I'm using my Nitro 5 (AN 515-53) on battery it's perfectly fine.. with in 5 mins of me connecting the power cable i get a blue screen with the code " IRQL GT zero at system service" and laptop gets restarted

    I have reinstalled windows and the same problem is repeating..tried another power brick too

    Please help me to find a solution
  • Easwar
    Easwar Member Posts: 6,727 Guru

    This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL

    How can I fix IRQL GT ZERO AT SYSTEM SERVICE error?
      1. Download Windows updates regularly.
      2. Update your drivers.
      3. Run the BSOD Troubleshooter.
      4. Run the SFC scan.
      5. Run DISM.
      6. Check the hard drive.
      7. Uninstall problematic software.
      8. Disable Hyper-V.