Why won't my chromebook C315 charge?

chermetcalf
chermetcalf Member Posts: 3 New User
edited February 2022 in Chromebooks
Suddenly, my Acer C315 chromebook will not charge. Initially, one charging port was not working. Then the other one stopped. The LED light does not turn on, but I CAN hear a high pitched sound when it is plugged in, as if it is getting some kind of power. Hard reset does nothing. I've tried removing battery and plugging it in, with no luck, so I don't believe the battery is the problem. Help! 

Thread was edited to add model name to the title


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