Veriton M2630G, memory upgrade print/scan issue

ThomasLG
ThomasLG Member Posts: 2 New User
removed 4GB, added two 8GB. now printer and scanner not recognized. Have tried reboot system, reboot printer, no luck.

Answers

  • ThomasLG
    ThomasLG Member Posts: 2 New User
    More info Veriton M2630G
  • Larryodie
    Larryodie Member Posts: 1,658 Community Aficionado WiFi Icon
    Have you re-installed the drivers ? 
    It may be helpful to post the Printer/Scanner information
    Also is this wireless or USB ?

  • StevenGen
    StevenGen ACE Posts: 12,064 Trailblazer
    edited February 2022
    ThomasLG said:
    removed 4GB, added two 8GB. now printer and scanner not recognized. Have tried reboot system, reboot printer, no luck.

    The Veriton M2630G is a pretty old desktop that has an Intel 4th Gen CPU and supports 16GB max 2x 8GB of DDR3 1600/1333 SDRAM with Dual-channel architecture RAM, a RAM upgrade has nothing to do with your printer and scanner not working, also, what printer model and scanner model are you using? If they are of the same vintage then you might have problems with drivers in Win-10 especially for the printer as Win-10 does not have drivers for older types printers that are obsolete and for instance with an old scanner you can use a program called VueScan if you can't find a driver for your old scanner for Win-10 as that will work 100%. With old printers its different as Win-7 drivers dont work in Win-10 if you don’t have a Win-10 drivers from the manufacturer and Win-10 OS doesn’t have a driver for this old printer.


  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    If the printer connected to the computer with a USB cable? Is it on a wired or wireless network instead?
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