My AN515-55-5518 doesn't turn on anymore

suppcuti
suppcuti Member Posts: 6

Tinkerer

My nitro 5 have a problem when it been shut down and i have to hold the power button for 30s so i can boot it up again.

That what i thought will be it when i shut down my laptop, but serval days ago i try to boot it up using that method and it didn't work help me pls i have online class too attend =[[

Answers

  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @suppcuti

    Can you find a small pin hole at the bottom of your laptop to reset the battery?

    What have you done lately to your laptop? 

    When you say it could not boot, what can you see?
  • suppcuti
    suppcuti Member Posts: 6

    Tinkerer

    @ttttt

    Sadly my version didn't have a pinhole.

    I used it like normal, then around 10% battery i shutdown it. 

    I see a black screen


  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @suppcuti

    Is there a white underscore at upper left hand corner?

    Any light from keyboard, or power indicator light?

    Are CPU fans turning?

    Or any sign of life.
  • suppcuti
    suppcuti Member Posts: 6

    Tinkerer

    @ttttt

    I didn't see any white underscore.

    No light form keyboard, there only charging light on.

    It won't do anything when i press the power button

    It been 3 days and no sign of life at all


  • Try resetting the battery: turn off the computer, unplug the power adapter, press the power button for thirty seconds and leave the computer off for half an hour.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • suppcuti
    suppcuti Member Posts: 6

    Tinkerer

    It didn't work =[








  • Is your laptop under warranty?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • suppcuti
    suppcuti Member Posts: 6

    Tinkerer

    It just past warranty recently 
  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @suppcuti

    If your battery is currently in healthy condition and fully charged, then I think there is no problem with the charger and the power jack side.

    I tend to believe it is a problem with the power button board (the part the power button is to be pressed on it). If it is my PC, I'll search for the part from internet and search Youtube videos on how to do it.
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)