Acer aspire 3 screen problem

Computersavvy2022Computersavvy2022 Member Posts: 2 New User
yes I have a aspire 3 labtop I factory reset through troubleshooting menu and at the start of setup my cat jump on keyboard and now the picture is so tiny I can barely see it how can I fix it I don't know what it pushed to do it

Comments

  • LeostatLeostat ACE Posts: 2,608 Pathfinder
    that is definatly odd! Maybe windows +P to get it to re jig the screen ? But if its not started the installer may be a better shout to just reboot :)
    If you found the comment helpful hit the like button, If the answer solves your Q, hit the yes button on the bottom of the post!  I'm a UK based techi, so apologies if my help links are for the UK region site! 

    Want to know if your PC supports Windows 11? Check out the offical Health Check tool :Dhttps://aka.ms/GetPCHealthCheckApp
  • Computersavvy2022Computersavvy2022 Member Posts: 2 New User
    Ik I've never seen it before I me someone to help look into it
  • William_mk2William_mk2 Ally Posts: 2,085
    edited January 18
    Computersavvy2022


    First we need to set the display to work properly.


    I am really sorry for the inconvenience..   Let us do the basic steps first..

     

    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

     

    Connect all the cables back and restart the computer.  



    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   


    It should work fine.. 


    If the display is right and if you are able to load the windows and if you are able to see the regular desktop and icons....


    You can do a refresh and reset



    click on start - settings - update and security - recovery - reset this pc - get started 

    or 

    on start - type here to search - type reset this pc - click on reset this pc on the top  - click on get started 


    It will show you keep my files and remove everything
    chose keep my files 
    chose the account - type the password - click on local reinstall - click on reset 
    It will be in progress.. 
    login to computer and start using the computer. 

    If it is still not working 
    click on start - settings - update and security - recovery - reset this pc - get started 
    chose remove everything 
    click on local reinstall - just remove my files - click on reset


    It will be in progress

     

    Note:

     

    If you do refresh ( keep my files ) -  all your personal files like pictures, music , documents , videos  will still be intact.   Only the applications will be lost

     

    If you do reset  ( remove everything )  - you are doing a factory default.   It will become like a day one computer.    It will wipe out everything and take your computer to day one like a new computer. 


    If the display is not right and if you are not able to load the windows and if you are not able to see the regular desktop and icons please try the following steps

     

    You can also do the recovery in an alternative way..

     

    There are two alt keys on the keyboard.  If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar.  The alt key on the right side will be looking like alt, alt gr or alt car.  Turn off the computer.  Hold the alt key on the left and tap f10 continuously.   It will go to repair mode.  It will show you chose an option, continue, troubleshoot.   If it is not going to repair mode, turn off the computer.  Turn on the computer.  Hold the right alt key ( alt gr or alt car or alt )  and then tap f10 continuously.  It will go to chose an option continue and troubleshoot..

     

     

    Click on troubleshoot – reset this pc   It will show you keep my files and remove everything..  chose keep my files  chose the account - type the password - click on local reinstall - click on reset 


    It will be in progress..


    If it is not working… 

     

    Click on troubleshoot – reset this pc   It will show you keep my files and remove everything.. chose remove everything   click on local reinstall - just remove my files - click on reset


    It will be in progress


    If it is not working… 


    Click on troubleshoot – reset this pc   It will show you keep my files and remove everything..   chose remove everything     click on local reinstall – Fully Clean the Drive - click on reset


    It will be in progress

     


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • padgettpadgett ACE Posts: 4,444 Pathfinder
    Cats are elecrostactic. Computers do not like stray electrons.
  • LeostatLeostat ACE Posts: 2,608 Pathfinder
    So ms suggest it may be control and mouse wheel to zoom back in :) 
    If you found the comment helpful hit the like button, If the answer solves your Q, hit the yes button on the bottom of the post!  I'm a UK based techi, so apologies if my help links are for the UK region site! 

    Want to know if your PC supports Windows 11? Check out the offical Health Check tool :Dhttps://aka.ms/GetPCHealthCheckApp
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