SF314-59 stuck / dead pixel on lower brightness?

ho
ho Member Posts: 4 New User
edited December 2021 in Swift and Spin Series
Anyone start experiencing dead or stuck pixel on swift 3? Mine appear a week ago (bottom right) but recently show signs of a new shadow band (bottom middle). Any suggestion fix to this?  The shadow doesn't appear on higher brightness, but that will be hurtful for my eyes. I tried jscreenfix and youtube videos on "stuck pixel fix" but is it the only way?

Best Answer

  • billsey
    billsey ACE Posts: 34,932 Trailblazer
    Answer ✓
    Not really, backlight bleed is pretty much inherent in any of the newer LED style displays. There is no good way to completely enclose the back light without also affecting it's repeatability across the full surface. You typically only are aware of the bleed when showing a really dark screen, since the bleed is low enough in intensity to not give an effect to brighter screens. Once you have used it for a while you likely won't notice it any longer...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • ho
    ho Member Posts: 4 New User
    or at least to prevent it new shadow area? I have used my laptop for just for almost a year...
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @ho,

    How the screen looks in BIOS page ?
  • billsey
    billsey ACE Posts: 34,932 Trailblazer
    That looks like pretty normal backlight bleed to me. There is likely a bit of dust on the LEDs that provide the illumination to the screen. It's not a stuck pixel, that would only affect the one spot.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @ho,

    If you are getting the same issue in BIOS also it may be a hardware issue.

    Contact acer tech support,

    https://www.acer.com/ac/en/US/content/service-contact


    OR book the unit for repair service,

    https://customerselfcare.acer.com/CS2/#/

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @ ho
    Did you try doing the trouble shooting steps or contacted acer support 
  • ho
    ho Member Posts: 4 New User
    Easwar said:
    Hi @ho,

    If you are getting the same issue in BIOS also it may be a hardware issue.

    Contact acer tech support,

    https://www.acer.com/ac/en/US/content/service-contact


    OR book the unit for repair service,

    https://customerselfcare.acer.com/CS2/#/

    Since the brightness is high in BIOS, no shadow there.
  • ho
    ho Member Posts: 4 New User
    billsey said:
    That looks like pretty normal backlight bleed to me. There is likely a bit of dust on the LEDs that provide the illumination to the screen. It's not a stuck pixel, that would only affect the one spot.
    Is there a solution to this? 
  • billsey
    billsey ACE Posts: 34,932 Trailblazer
    Answer ✓
    Not really, backlight bleed is pretty much inherent in any of the newer LED style displays. There is no good way to completely enclose the back light without also affecting it's repeatability across the full surface. You typically only are aware of the bleed when showing a really dark screen, since the bleed is low enough in intensity to not give an effect to brighter screens. Once you have used it for a while you likely won't notice it any longer...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.