My acer aspire 4937g had a problem in charging

jackzaii
jackzaii Member Posts: 1 New User

My acer aspire 4937G had a problem in charging. If I open the laptop then put the ac adaptor, the charging does not move or does not charge. Then when the laptop is shut down the charging is ok. What is the problem the battery of the laptop?

Answers

  • jennifer8
    jennifer8 Member Posts: 9 New User

    Have you done anything with the BIOS?  Try reseting the BIOS to default. If that doesn't work try updating the BIOS. If that doesn't work then it could be a hardware issue and in that case you will need to contact Acer Support to have them fix.  Hopefully you are still in warranty...

  • sivadaspilakkat
    sivadaspilakkat Member Posts: 1 New User

    My acer aspire 4937G had a problem in charging. If I open the laptop then put the ac adaptor, the charging does not move or does not charge. Then when the laptop is shut down the charging is ok. What is the problem the battery of the laptop?

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