Cpu compatibility of issue of Acer one 14 Z2-485

Hiton
Hiton Member Posts: 4 New User
Hello I'm trying to install windows 11 but I have issue with cpu. Specs:
Windows 10 home (Latest)
8GB ram
Intel Pentium Gold 4415U
TPM 2.0
UEFI
Secure boot
1 TB HDD

Answers

  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    What does the Microsoft compatibility check say? There may be drivers still not updated or something similar...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Hiton
    Hiton Member Posts: 4 New User
    billsey said:
    What does the Microsoft compatibility check say? There may be drivers still not updated or something similar...
    cpu not supported for windows 11
  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    Then there is your answer, your system is not supported for Windows 11. The Intel Pentium Gold 4415U is a Kaby Lake chip, which is 7th gen. Windows 11 requires 8th gen or newer.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Hiton
    Hiton Member Posts: 4 New User
    billsey said:
    Then there is your answer, your system is not supported for Windows 11. The Intel Pentium Gold 4415U is a Kaby Lake chip, which is 7th gen. Windows 11 requires 8th gen or newer.
    are you telling me to buy a new laptop for windows 11?
  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    Or continue to use Windows 10 until such time as you are ready for a new laptop. There is no functional reason to make the switch unless you are already to the point where you want the new hardware. Windows 10 still has several years of support left.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.