Internet speed issue predator helios 300 ph315-52 i7

SamarthPal
SamarthPal Member Posts: 8

Tinkerer

edited November 2021 in Predator Laptops
i have 200mbps plan in airtel fibre connection, in the link u can see that 1st speed test shows low speed and the charger is plugged in, in second test i have unplugged the charger and the speed is skyrocketed what kind of sorcery is this?
https://drive.google.com/file/d/15Cl-IGcPTy9Eh5G1z5CdxMao4GwRNcwC/view?usp=sharing

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @SamarthPal,

    May I know the full model name of your unit.

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2021
    @SamarthPal im assuming youre using wifi correct ?? if so check your powerplan settings if they are properly setup for performance in the advanced settings of the wireless adapter should be maximum performance for plugged in and power saving on battery also check your adapter properties if the power saving mode its not enable 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • SamarthPal
    SamarthPal Member Posts: 8

    Tinkerer

    Easwar said:
    Hi @SamarthPal,

    May I know the full model name of your unit.

    acer predator helios 300 ph315-52 i7 9th gen 1tb hdd 256gb ssd 16gb ram rtx2060
  • SamarthPal
    SamarthPal Member Posts: 8

    Tinkerer

    xapim said:
    @SamarthPal im assuming youre using wifi correct ?? if so check your powerplan settings if they are properly setup for performance in the advanced settings of the wireless adapter should be maximum performance for plugged in and power saving on battery also check your adapter properties if the power saving mode its not enable 
    my settings are already the same as you mentioned any other solution?
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,440 Pathfinder
    @SamarthPal try to install the latest driver from Intel or your Wifi card vendor website.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • sammorris
    sammorris Member Posts: 2 New User
    i am facing the same issue with my accer laptop. 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2021
    SamarthPal sammorris make sure to disable windows updates permanently (do not let windows update any drivers/firmware only update whatever you need manually and if needed use windows update blocker) download acer stock drivers remove the current ones with a proper software like youruninstaller or similar to completely remove all leftovers/reg keys shutdown (not restart) and install the stock drivers again if the issue persists try the drivers from the manufacturer itself good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • SamarthPal
    SamarthPal Member Posts: 8

    Tinkerer

    AnhEZ28 said:
    @SamarthPal try to install the latest driver from Intel or your Wifi card vendor website.
    the drivers are already up-to-date.
  • SamarthPal
    SamarthPal Member Posts: 8

    Tinkerer

    xapim said:
    SamarthPal sammorris make sure to disable windows updates permanently (do not let windows update any drivers/firmware only update whatever you need manually and if needed use windows update blocker) download acer stock drivers remove the current ones with a proper software like youruninstaller or similar to completely remove all leftovers/reg keys shutdown (not restart) and install the stock drivers again if the issue persists try the drivers from the manufacturer itself good luck :)
    is there any other solution rather than downgrading the drivers and is it my model's problem or window's problem?
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    SamarthPal theres no way to know if you dont at least try to figure out what wrong either if its software or hardware 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • SamarthPal
    SamarthPal Member Posts: 8

    Tinkerer

    new issues with acer predator helios 300 ph315-52 i7 9th gen 1tb hdd 256gb ssd 16gb ram rtx2060, waves nx not working as camera gets stopped working after some time and camera indicator flickers, restart fixes the issue for some time then same issue again, also system gets heat up even when idle, temp reaches upto 86 deg celcius and there is a mild static shock on laptop body during plug in, any solution ??